Customer Reviews

Bosch : SHE55M16UC 24 Evolution 500 Series Full Console Dishwasher - Black

5 star:		(2)
4 star:		(3)
3 star:		(1)
2 star:		(3)
1 star:		(1)

 

 

We bought this dishwasher a month ago, and are generally pleased with it. It washes the dishes well, and is sufficiently adjustable to take tall items in either shelf. It is extremely quiet. It takes 105-120 minutes to run a cycle, but that's standard these days for energy efficient machines. I do wish that instead of a countdown, the LED display would show what part of the cycle it was at (wash, rinse, or dry).

Our major complaint is that the tines that separate and support the dishes aren't well suited for our dishes. They all slant, and they are fairly close together, so putting in glasses or mugs or pitchers is difficult, because you want them to stand vertically and the tines make this hard to accomplish. Because the tines are so close together, bowls will fit only if you lie them flat, taking up a lot of space per bowl. Our soup bowls are fairly curvy, not the flattish ones you find in elegant china, and there's really no way to stack them. (You can lie half the tines flat, but then there's no dish support at all.) Think about how _your_ dishes will fit in the dishwasher, before you choose this one.

After reading many bad reviews of Bosch dishwashers, I made the plunge. It is quiet, very high capacity, washes very well, dries at least as well as my old washer. We wanted an adjustable top rack but have not adjusted it in 3 months. Our washing schedule now depends on when we run out of dishes instead of when it is full.

If one stops the washer when the timer hits zero, it has not started drying, and the dishes will be wet. Just wait an hour and your dishes will be dry, at least as dry as old fashioned ones with an exposed heating element.

The high capacity means that the bottom is very close to the floor, so one must bend over to load and unload. Complaints about the bottom rack being hard to slide are because the door is not fully opened.

Like another reviewer, I'm puzzled by the very negative reviews of Bosch washers. I took Consumer Reports' word for it, and bought this one. So far, I have only done a couple of loads, but I can say:

1. it washes well. It even got stains out of the bottom of my teapot.
2. it is extremely quiet--useful if your TV is in the room next to your kitchen.
3. it is attractive. I don't see any part of it looking cheap, as some reviewers do.
4. The stainless steel interior does have a smell, but it's more or less a "new car smell," not a displeasing one.

However,

1. the interior does seem a bit small, and it can be tricky to load because of the angled tines set close together.
2. it's a little narrower (about a half inch) than my old Whirlpool. It comes with rubber "wings" or gaskets on the side that can spread out to fill the opening built into your cupboards, but it would look nicer if it fit perfectly.
3. you must always have rinse agent in it every time you run it. The dishes turn out beautifully if you do, so I'm not really complaining about that.
4. it has filters that have to be emptied and rinsed regularly (which I haven't done yet).

That's all I can say so far. I'll update if any other problems emerge.

Ordered sight unseen from another online vendor. After unit installed, opened it to place dirty dishes, and realized (as another reviewer also has commented) that rack tines are great for cups and for plates, but not at all accommodating of our stone-ware type bowls. The bowls aren't particularly large, but are not the more delicately made or shaped bowls one would find in a china or corelle-ware set. Also, hard to figure out how to load pots & pans along w/ the plates in the lower rack.

Bottom line, we are sending this machine back and getting a newer model of the Kenmore/Whirlpool washer that we had (it quit working, thus the need for a new machine).

We did run the machine once, and it cleaned very well - even removing some of the residual white film our old dishwasher had been leaving on some of the plasticware. And, it was very quiet.

This dishwasher looks nice but that's about it. The racks are terribly designed and difficult to load. The worst is that I end up with at least one chipped dish or cup every time I run this dishwashed no matter how carefully I load it. This never happened even with the cheap Whirlpool dishwasher that came with the house. I would definitely not buy this dishwasher.

(this is a copy of my review under the stainless steel exterior version SHE55M15UC...don't know why Amazon has them separated)

Installed myself. You will need a strain relief and power cord, and possibly an adapter to connect to your garbage disposal or pipe. The drain hose supplied fits up to 3/4". I needed 1". A $5 dishwasher drain hose adapter and a $1 3/4" galvanized steel pipe nipple solved that problem.

This thing is unbelievably quiet compared to our 8 year old previous 'quiet' model. You can easily carry on a conversation next to it. We have an open kitchen / living area that used to require turning up the television volume when the previous dishwasher ran...No More!

Dishes come out very clean. As others have said elsewhere, I think the Finish Quantum Powerball (sample provided) or another highly rated CR brand will make a huge difference in your results too.

The passive drying works extremely well. We will only have a few drops of water left on plastic.

I have seen the Sanitize light come on. It means that very specific conditions (time, etc as specified by the NSF) were achieved during the wash and dry. Note that the Sanitize light won't come on until the Drying cycle is complete, which is well after the Cycle countdown has reached '0'.

I bought the Bosch dishwasher model # SHE55M16UC to replace a 10-year-old Bosch that would inexplicably flood the wood kitchen floor without any apparent reason. OK, it was fairly old, so why not just replace it instead of a costly repair, especially when there was no obvious fault, such as a worn gasket or hose? This particular model is pretty much the same, but has a couple of additional and basically useless wash options, especially if you wash the food off of your dishes before loading as we do.

PROs: It is just a dishwasher, but a fairly pricey one at that. It is attractive, but nothing special.

CONs:
1. The racks are quite obtrusive. Some dividers are too close together and cumbersome, actually reducing the capacity compared with our previous model. I read that criticism prior to buying it, but I didn't believe it until I saw this machine on the hoof, so to speak. It holds fewer cups and glasses and it is a challenge to find space for a long utensil like a knife or cooking spoon. Bowls take up so much space that they infringe on the plate areas and do not fit into the dividers well.

2. The dishes come out wet, as there is no specific drying element, as there was in the earlier models. If you leave them overnight, there is just a bit of moisture on the glasses, cups, and racks. This is weird.

3. The machine smells faintly like garbage - and we are talking about dishes that have all been pre-washed with water and scrubbed with an abrasive cloth - unless you use the Finish soap cubes provided as a sample with the machine. Just tried them and they work very well, as compared to Cascade dishwasher detergent. I am sure that it is much costlier. I will check that out.

4. You have to let the water heat up in the sink before starting the wash cycle. Never saw an instruction like that before. It insures you are starting the cycle with hot water. That is about 3 minutes of wasted water down the drain before turning on this machine. Do other machines have this requirement? I have no idea. We never did this before, but the user guide tells you to do this.

We had a GE two houses ago that had more options and worked like a champ. The builder of our current house recommended Bosch. Not sure there is a rational basis to switch, although GE is even more expensive and other GE products have gone downhill in recent years. Cannot give a ringing endorsement to this product.

We bought the Bosch based on Consumer Reports. It is very quiet and cleans the dishes well. We traded it for a Maytag after 3 months because our stuff wouldn't fit in the racks. We have two dishwashers in our kitchen sitting side by side. It is worth the extra $500 and giving up a little cabinet space. When one fills up you start filling the next. No more having to fit 2 more places in a washer already full or starting it 3/4th full because the dishes for the next meal won't fit. We also have 2 microwaves in our kitchen.
The Bosch can't handle cookie sheets or cassarole dishes. It was designed in Europe with smaller families. If you only have 2 or 3 place settings, you can put the cassorole dish on the top rack with the 2 or 3 cups and it's no problem. We have 6-9 around our table and can't give up so much of the top rack. We found ourselves putting the big stuff in the Maytag and the plates and cups in the Bosch but we lost our cyle effiency. The bottom Rach on the Bosch didn't work for cups. We like puttin the heavy glass cups on the bottom because our top rack fill up first.
If you have a small family, no cookie sheets or big dishes and like the quiet, this is a great dishwasher.
The best racks are Maytag so we have now have two Maytags in our kitchen.

This unit washes the dishes very well and is extremely quiet. A couple of annoying features, however. The control panel is made of cheapo acrylic plastic with no hardcoat protection, so even paper towels leave a preceptible scratch when you look at it in the right light. Also, the unit has a "sanitized" light on it but this model does not have a sanitize option. The manual is very confusing on this issue, but there is no sanitize option button anywhere. Finally, the utensil basket is kind of stupid. It uses separators to try to keep the forks and spoons from resting on top of each other but many of my utensils have a fat bottom and are hard to insert into the basket. Very annoying. Bottom line: it washes well (as long as you don't use re-formulated Cascade that no longer works because they took out the phosphates!), is quiet, but for the price I wish of few of the features were better.

So, I'm no genius, but my knuckles don't drag on the ground either. I'm just a regular guy, but this fancy Bosch dishwasher is HARD to understand. If you want to change settings, you have to hold down certain buttons while you push others and unless I do it daily, I forget exactly which buttons to push down and for how long and when. The glasses are never clean enough since they get washed with one less gallon than other washers. I would rather spend an extra 30 gallons a month and have clean dishes than have what we have. 2 1/2 hr. wash cycle? This thing is a spaceship. Not happy with it at all. And I'm only 39 yrs. old. My wife can't stand it either. And FYI, if you have a child that is fascinated with pushing buttons on remote controls and stereos and TV's and the like. then get a dishwasher with hidden controls because our boy, Cross, loves resetting the dishwasher to "half wash" or whatever other setting he can figure out. I suppose if you have all the time in the world, like he does, then it'll be easy to run this thing.