- NSF Certified
- AQUA STOP(R) Leak Protection
- QUICK WASH
- Extra Tall Item Sprinkler
- OPTI DRY(R)
Product Features |
Product Details
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Product Specifications
Brand NameKenmore
Model InfoSHX98M09UC
Installation Type built-in
Part Number SHX98M09UC
Colorstainless-steel
Item Dimensions
Weight105 Pounds
Depth25.98 inches
Width26.37 inches
Height36.22 inches
Product Description
Bosch
Customer Reviews
Most Helpful Customer Reviews
85 of 86 people found the following review helpful
Every year my wife and I buy something for the house as an anniversary present to each other. This year we decided to replace our aging GE Potscrubber 900 dishwasher.
I research the heck out of major purchases, and one of my friends used to work at an appliance store, so I quickly found Bosch had possibly the best reputation for dishwashers.
After deciding to go with Bosch, it was just a question of which model.
After looking over the choices, it boiled down to this one, or one model below. This one was quieter, and more energy efficient. Electric rates in Connecticut are high enough that I expect to make up the cost difference between the two models with electricity savings.
So much for how I got here. Here's information from using it:
It's incredibly quiet - the "noise level" when it's running is about what you'd expect from a new refrigerator. Noise is not going to be a reason to postpone running this one.
The racks have all sorts of adjustments - most of the tines can be set at several angles ranging from 90 degrees to flat. Have extra bowls to wash? - adjust a few tines. The top rack can be adjusted for height - this allows me to fit the massive pot I use for brewing beer in the lower rack.
The silverware basket keeps the silverware separated so each item gets clean.
It has a gentle cycle that's good for delicate china and stemware. I was sorry to find the stemware holder is an optional accessory. We don't drink wine often, but it's about the only thing that seems to be missing.
So far everything we've put through this dishwasher has come out clean on one cycle. With our previous dishwasher, sometimes we'd need to soak and scrub some things before putting them through a second run. I'm using about half the soap I used to use per load because it doesn't have (or need) a prewash cup for soap.
The run time is longer than we were used to with our previous dishwasher. From my research I've found this is normal with more efficient dishwashers. Our longest cycle so far was 2 hours 25 minutes, and that was auto wash for a very full load with a sanitary cycle. They also offer a "party wash" cycle that's designed to be very fast for lightly soiled glasses or dishes.
You should use jetdry or a drying agent on every load. One reason it's so energy efficient is it doesn't normally add heat for drying. (but you can tell it to add heat if you want) Still, with using jetdry, the dishes are always dry when we check.
We expect to be in this house for many years, and looked at this appliance as a long term investment. So far, it looks like it was a good one.
I research the heck out of major purchases, and one of my friends used to work at an appliance store, so I quickly found Bosch had possibly the best reputation for dishwashers.
After deciding to go with Bosch, it was just a question of which model.
After looking over the choices, it boiled down to this one, or one model below. This one was quieter, and more energy efficient. Electric rates in Connecticut are high enough that I expect to make up the cost difference between the two models with electricity savings.
So much for how I got here. Here's information from using it:
It's incredibly quiet - the "noise level" when it's running is about what you'd expect from a new refrigerator. Noise is not going to be a reason to postpone running this one.
The racks have all sorts of adjustments - most of the tines can be set at several angles ranging from 90 degrees to flat. Have extra bowls to wash? - adjust a few tines. The top rack can be adjusted for height - this allows me to fit the massive pot I use for brewing beer in the lower rack.
The silverware basket keeps the silverware separated so each item gets clean.
It has a gentle cycle that's good for delicate china and stemware. I was sorry to find the stemware holder is an optional accessory. We don't drink wine often, but it's about the only thing that seems to be missing.
So far everything we've put through this dishwasher has come out clean on one cycle. With our previous dishwasher, sometimes we'd need to soak and scrub some things before putting them through a second run. I'm using about half the soap I used to use per load because it doesn't have (or need) a prewash cup for soap.
The run time is longer than we were used to with our previous dishwasher. From my research I've found this is normal with more efficient dishwashers. Our longest cycle so far was 2 hours 25 minutes, and that was auto wash for a very full load with a sanitary cycle. They also offer a "party wash" cycle that's designed to be very fast for lightly soiled glasses or dishes.
You should use jetdry or a drying agent on every load. One reason it's so energy efficient is it doesn't normally add heat for drying. (but you can tell it to add heat if you want) Still, with using jetdry, the dishes are always dry when we check.
We expect to be in this house for many years, and looked at this appliance as a long term investment. So far, it looks like it was a good one.
52 of 56 people found the following review helpful
Looks good and is so quiet it has a little red LED that shiones on the floor to let you know that it is washing.
BUT...
Bosch customer service is horrible. The worst I have come across in 52 years.
The electronics are failure prone. We have had the dishwasher for 3 years and have had the control module fail 3 times. Each time it took a minimum of 3 service visits to get it replaced. The excuse we have heard each time is that Bosch dishwashers are relatively unknown and the parts are hard to get. The first time the electronics failed, it took 3 MONTHS to get it repaired and we are in a major metro area with a population of 4 million.
We will not purchase a Bosch dishwasher again, and when it fails next, we will buy CR's top rated Kenmore, which ios $1,000 cheaper and apparently much more reliable.
BUT...
Bosch customer service is horrible. The worst I have come across in 52 years.
The electronics are failure prone. We have had the dishwasher for 3 years and have had the control module fail 3 times. Each time it took a minimum of 3 service visits to get it replaced. The excuse we have heard each time is that Bosch dishwashers are relatively unknown and the parts are hard to get. The first time the electronics failed, it took 3 MONTHS to get it repaired and we are in a major metro area with a population of 4 million.
We will not purchase a Bosch dishwasher again, and when it fails next, we will buy CR's top rated Kenmore, which ios $1,000 cheaper and apparently much more reliable.
28 of 31 people found the following review helpful
We remodeled our kitchen and purchased this particular Bosch because it seemed like a great machine and there were some good reviews - I decided to ignore the bad reviews thinking the complainers were just unhappy people. Well, now it is 3 months later and my dishes are not drying, the door is not functioning (it's floppy), and it is leaking all over my hardwood floors! (sorry complainers, i should have listened) I suspect all of these problems are related to each other, because it makes sense logically, but getting someone to come out and fix it has been awful - and I live in the Metro DC area where you would think there'd be a lot of companies who would service Bosch when they are under warranty. Apparently many of the companies don't like to take warranty work (i'm sure the fee schedule is not very good for them) so its been a challenge. Only one company has been somewhat polite to me while I seek repair, and I'm going with them. In addition, and not related to the fact that it is broken, I think I underestimated how small this dishwasher actually is inside. It's very small, I can't fit nearly as much, and I am very good at loading so as to maximize use of the entire space. Nobody had this model on the floor, and since it was so expensive, I figured it would be larger inside than the others I did see. I'm not a fan of the silverware basket either, its awkward to use and fits very little. There was also this tray thing at the top that I can't figure out what it is for, and it is annoying. Maybe I need to read about what it is in the book. I will say that it is definitely quiet - you can barely hear it - that is rather amazing. I also think the red light is nice. Overall, I think I could have done better and spent far less and next time I will do a better job researching. Now, if I can just get this fixed!!
Most Recent Customer Reviews
Wheels fall off
Wheels fell off. Forgot to call until the 2 years on parts expired. The rack is covered for 5 years but the wheels are not considered part of the rack.
Defective parts. Read more
Defective parts. Read more
Published 7 days ago by Honest Abe
Failure prone
We have a Bosch that we bought from Sears about 5 years ago. About two months ago the motor came on and would not stop running. Read more
Published 16 months ago by JC
This is the worst dishwasher I ever had
We purchased Bosh SHX98M09UC a little over a year ago. Advantages: it is indeed extremely quiet. Disadvantages: everything else, starting with the quality of its main job. Read more
Published 18 months ago by Iza
Wouldn't every buy a Bosch dishwasher again!
I purchased a Bosch SHX98M09UC dishwasher in less than a year ago in October, 2009 for about $1500. We do no more than 2 to 3 loads a week. Good points: EXTREMELY quiet. Read more
Published 19 months ago by Bert Sirkin
Warning: Buy a Bosch at Your Own Peril
I own a Bosch and I would say there is a 90% chance that you will regret your decision to buy Bosch within 3 years. Bosch is at the top of Consumer Reports - they have no shame. Read more
Published 20 months ago by J.D. Cahill
Bosch will not honor parts warrantee
My Bosch dishwasher is 1.5 years old. The handle broke off. The parts are still under warrantee, but Bosch will not ship me the free part unless I pay a $130 service fee.
Published on April 26, 2010 by You Need to Know
Excellent function, Much better than expected; Zero reliability...
We received and installed this unit 09/11/2008, after several weeks of careful research of multiple brands, models and features on the internet. Read more
Published on January 14, 2010 by Practical Evaluator
Bosch--poor reliabilty--no support from Bosch, horrid warranty repairs
The DW looked nice--really quiet, worked fine while it worked. But very poor reliability. Once it fails, you are out of luck. Read more
Published on December 5, 2009 by katherine
Drain pump broken and leaky water valve in brand new item
Dishwasher didn't work. Seller refused to help. Bosch authorized service took 2 weeks to come. Two parts were faulty. Read more
Published on November 6, 2009 by hockey mom
DO NOT BUY A BOSCH DISHWASHER !!!!!
OMG, DO NOT buy a Bosch D/W. When we renovated our kitchen I was SOOOO excited to get my Bosch D/W. We spent $1300 and my husband could not understand why.. Read more
Published on October 25, 2009 by K. Mello
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