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Product Description
Amazon.com Product Description
Brew cafe-quality espressos, cappuccinos, lattes, and more at the touch of a button with this easy-to-use 1300-watt espresso machine. Its user-friendly control panel makes it easy to select from programmable brewing options, to set the strength and size preference, and choose between brewing one cup or two cups simultaneously. Thanks to its durable stainless-steel boiler and Thermoblock 15-bar pressure system, each shot brews at the proper temperature and comes out with a thick layer of golden crema. The machine's unique AROMASWIRL system ensures maximum flavor extraction, and its fast heat-up time allows for rapid switching between brewing and steaming. A frothing attachment comes included for frothing milk for creamy cappuccinos or producing instant hot water for tea or hot chocolate.
For added convenience, the unit provides a 14-ounce bean hopper and an adjustable, built-in, conical-type burr grinder for creating freshly ground coffee, as well as a separate chamber for pre-ground coffee, which comes in handy if the hopper contains regular beans, but guests would prefer decaf after dinner. Other thoughtful design details include a removable 70-ounce water tank, a built-in water filter, a built-in cup heater for pre-warming cups and mugs, and economy automatic shut-off after three hours, as well as a removable grounds container, a removable and dishwasher-safe drip tray, and automatic cleaning, descaling, and rinsing functions. Backed by The Good Housekeeping Seal, the UL-listed espresso machine measures 22-4/5 by 14-1/5 by 16-1/5 inches and carries a two-year limited warranty.
Product Description
At just the touch of a button, the Benvenuto Gourmet coffee maker grinds the beans and brews the coffee within seconds. The unique AROMASWIRL high-pressure brewing system immerses the freshly ground coffee in the ideal water temperature for optimal extraction and maximum flavor release. A frothing attachment for cappuccino, instant hot water for tea or hot chocolate adds to this amazing machine's capabilities. To top it all off, the Benvenuto automatically cleans itself when needed. Fresh, flavorful coffee, cappuccino or espresso just like they make it in the Italian cafes. The Good Housekeeping Seal Recognized for their quality manufacturing, Bosch are backed by The Good Housekeeping Seal - a two-year limited warranty.
Customer Reviews
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Most Helpful Customer Reviews
11 of 11 people found the following review helpful:
3.0 out of 5 stars
Machine was unknowingly broken from day 1.,
By
This review is from: Bosch TCA6001UC Benvenuto B20 Thermoblock 15-Bar-Pump Fully Automatic Espresso Machine (Kitchen)
After owning this machine for 3 years, it went TU. As reported by others, the listed customer service number is a joke, but they gave me the number of the only people in the country that know anything about the machine and service it - Turnpike Appliance in Bay Shore, NY 631-665-8311. The service man is Mike and he was very helpful. After over $400 in repairs the machine was returned, at which time I found it was screwed up from day 1. The manual doesn't even alude to the existence of a removable (and cleanable) Brew Group. In my case it couldn't be removed because the Drive Unit was broken and jammed the Brew Unit. I had to turn off the power just before the end of the stroke before the Brew Group could be removed. In addition to replacing the Brew Group and Drive Unit, the steam valve and grinder had to be replaced. There is no information on how the machine is supposed to work, so I never knew it wasn't working correctly from the beginning. The key indicator is that it seldom made more than 1 or 2 cups in a row without the machine faulting for lack of enough ground coffee. The machine after repair now consistently makes coffee, and the ejected grounds now make a firm puck instead of a muddy mess. The grinder makes a completely different sound, much higher pitched than originally. I've also been told that the Brew Group wears out after about 2500 cycles and must be replaced at a cost of $90.
11 of 11 people found the following review helpful:
5.0 out of 5 stars
Great Machine,
By I never had any customer service issues, so I cannot really address the machine from that angle. Finding the cleaning pods was not that hard, IMHO. The only complain I have is that the water tank is a small, and must be refilled often if you drink a lot of coffee or make a lot when you have guests.
3 of 3 people found the following review helpful:
5.0 out of 5 stars
Great coffee every time!!!,
By
This review is from: Bosch TCA6001UC Benvenuto B20 Thermoblock 15-Bar-Pump Fully Automatic Espresso Machine (Kitchen)
I moved in with a friend while stationed in Hawaii for a couple years. He has this coffee maker and we all love it. It has consistently made about 25 cups of coffee every day for 3 years and no let up so far. Still as great as new.
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