Customer Reviews

Bosch : WFVC3300UC 27 Vision 300 Series Front Load Washer - White

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I purchased this at PC Richard's for $639 free delivery and have had it for two weeks now and am really happy with it. It uses MUCH less water than most other front load high efficiency washers (only 13 gallons), so you won't even see a water line, but don't worry, it's still washing (this was actually news to me since I was used to the old top loaders which submerge clothes in water). It just gently tumbles around and the water sloshes through the clothes as they tumble. And with 4.4 cubic ft capacity (as opposed to most of the other front loads which seem to max out at 4.0 cubic ft), you can load this baby up and there's still plenty of room for your clothes to tumble around.

Make sure you use detergent labeled "For HE" machines (high efficiency)or else you'll damage your machine with oversudsing. In fact, the folks at Bosch recommend to never use more than 1-2 Tblsps. of the HE laundry detergent for their Bosch machines (even though the Tide HE detergent recommends using more). Sure enough, 1 1/2 Tblsps seemed sufficient for all my clothes (whites, greys and darks). My G*d, I'm going to have enough detergent for 30 years!!!

While the newer Vision series (the 500 and 800) have a lot more settings and electronic panels (vs. knobs) than this washer, I prefer the 300. I like the manual dial that can be turned (less computerized parts requiring service) and the settings which are there are sufficient for my needs (regular hot, medium and cold, allergy protection using an extra hot rinse and xxtra sanitary (180 degree wash and rinse cycle)). I tried most of the settings (perm press, cotton, hot, warm, cold) on various different types of fabrics (underwear, perm press pants, jeans, cotton pants and shirts etc.) and everything came out great. I did my towels using the extra sanitary setting and sheets in allergy protection setting and all I can say about that is I'm not sneezing and my white towels finally came out white!

So nothing bad to say. The product seems to work well, it uses much less water than a standard front load and it's really quiet when it runs. After the spin cycle is completed, it gently tosses your clothes so they're not all smashed and stuck inside the wall of the drum.

UPDATE: One thing I learned from others, after you're done, take a towel and wipe the water laying inside the black rubber ring around the door opening and also leave the washer door open for a few days (as well as the laundry detergent sliding cup holder) so it will dry out. In talking to a repairman that works on these front load washers, he says that many of the repairs (not necessarily specific to Bosch front loader machines...) are related to mold build up in the washer because they sometimes retain residual water inside the machine or the rubber ring after the cycle is done.

The washer works as advertised and gets the clothes clean, though the cycles take forever. Or it did until two weeks ago, when it quit spinning/agitating/turning out of the blue. According to the service person who was sent out, the computer is bad. The part it needs is unavailable. Bosch has been giving me, the service personnel, and the warranty personnel from the store where we purchased it the run around for a week, and they refuse to allow the unit to be returned. The customer service representative from Bosch was rude and uncooperative. I've had no washer for weeks with no resolution in sight - I can't get it fixed, and I can't get it replaced. I wish I'd never bought it, and will never buy another Bosch appliance.

The Bosch Vision 300 dryer is satisfactory in almost all areas. However, I was particularly disappointed with the dryer for two reasons. The door reversal instruction left out a key step that caused the door cover to break during the hinge reversal process. I later found a revision to the procedure in all the paperwork that would have eliminated the problem. Sorry, I believe the instruction book should have been reprinted to accommodate the change. Secondly, the absence of a side exhaust discharge option caused the unit to be an additional five inches from the back wall.