| Brand Name: | Bose |
| Number of Items: | 1 |
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Most Helpful Customer Reviews
122 of 124 people found the following review helpful:
1.0 out of 5 stars
Disillusioned,
This review is from: BoseŽ WaveŽ music system multi-CD changer - Platinum White (Electronics)
I purchased this item about 2 years ago and put it on the shelf with the wave set. The system has only been used in moderation since only play cd's on the weekends and not always then. Up until yesterday the multi-changer worked fine as you would expect since it hasn't been overused and I have taken care with it. Then, for no apparent reason, the multi-changer refused to read the discs and reported "disc error" on the screen.
The main unit played CDs fine but then three multi-changer slots would not read the same disc that played on the main unit so clearly the disc was not at fault. I called customer service at Bose and was told that the multi-changer was malfunctioning and it would cost $75 plus tax and shipping to repair it since the one year warranty had expired. I guess this is fair, but considering how BOSE hypes their products in the media, one would expect this product to last somewhat longer that 2 years for the price of $249. I would be interested in knowing if other buyers of the multi-changer have had problems with this product after only a relatively short time. Normally I would expect a multi-changer to last a minimum of 5 years or more without a problem. Two years of service means I paid $125 per year which seems a very high price for this option. BoseŽ WaveŽ music system multi-CD changer, Platinum White
56 of 56 people found the following review helpful:
2.0 out of 5 stars
Bose Wave CD Changer failure,
By Bose woes... "RS" (IRB, Florida) - See all my reviews
This review is from: BoseŽ WaveŽ music system multi-CD changer - Platinum White (Electronics)
My experience is identical to the other three folks regarding the failure of the Bose Wave Multi CD Changer failing within a couple of years of VERY MINIMAL use.
In the context of the original price for the unit, $75 plus the $15 UPS shipping fee seemed okay, but; in the context of REALITY it is fairly absurd to think the unit is apparently prone to this obviously design related failure. There are other sites with similar stories, ALL regarding this unit and the identical problem. HELLO BOSE, wake up and take note.
42 of 42 people found the following review helpful:
2.0 out of 5 stars
Multi-CD Changer malfunction,
By
This review is from: BoseŽ WaveŽ music system multi-CD changer - Platinum White (Electronics)
My changer also has had minimum use. However, recently I am unable to insert discs in the CD slots. I thought maybe a disc had gotten stuck inside, but the eject button just flashes and nothing comes out. The disc will go in half-way, then seems to hit something that prevents it going in all the way. I have looked on the Bose site to see if there is a troubleshooting area but all I find is a phone number to call. And we all know how much help that can be. Anyone else with this problem and a possible solution?
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