Most helpful critical review
39 of 41 people found the following review helpful
Had the sound & features wanted, but defective
on November 6, 2012
I wanted a basic sound bar to replace a old Sony bar used with a Toshiba 37" LCD kept in a large oak corner TV unit with extendable, swivel stand I first look at the Boston TVEE 10 at Best Buy. The sound was not as good as the TVEE 20 or Polk units with wireless subs. I only wanted a sound bar to enhance the nearly nonexistent sound from the LCD TV and this fit the bill. The TVEE 10 was perfect size and sat nicely on the stand in front of the TV, allowing for the stand to be extended in and out and the doors to be closed.
Set up of the TVEE 10 was easy and straight forward using the included digital audio cable. Also included was an analog auxiliary cable with RCA adapter plugs. Very nice and complete for any hook up situation. The included remote was OK and worked well, but I programed my TV remote to control power, change volume levels, and input modes, using the included instructions from Boston. I must also say that the included manual was surprisingly big and thorough, in 6 languages, for such a simple sound bar.
The sound was clear and crisp from the first power on. Voices were clear. Background music or sounds were more pronounced than before with the old bar. I was also surprised to hear a slightly booming bass effect. It was especially resonant with some voices during newscasts.
It seems the bar has bass ports in the back that resonated inside the cabinet. Extending the TV and bar outside the cabinet, reduced the booming effect. Putting tissue in the ports stopped the effect altogether when left inside the cabinet. My old Sony bar had front facing ports so it was not a problem. Still I do not fault the TVEE 10 for this problem and was willing to live with it .
However, the problems did not end there. The TVEE 10 has 3 input modes; Digital, Analog audio and auxiliary audio for music. The modes are selected by remote or by a button on the front of the bar. The TVEE 10 would randomly switch to analog mode without touching a remote or the bar. Since the TV speakers were turned off this was very aggravating while following a show's dialog.
To trouble shoot a possible bad digital connection, I switched the TV input to analog using the RCA cables and removing the digital cable. The same thing happen with the bar randomly switching down to Aux mode.
After a few days the volume level was also not staying consistent. Thinking it was my TV remote not working properly with the TVEE 10, I deprogrammed it and used only the remote that came with the unit. I still notice the same inconsistent volume and the switching problem persisted.
After messing with the TVEE 10 for a week I returned it to Amazon. The TVEE 10 unit I received was just plain defective. But despite the good basic sound quality, I decided not to order a replacement. Instead I am going for something entirely different. Sorry to say I cannot recommend the Boston TVEE 10 Sound bar based on my experience.