A practical handbook on positive confrontation by the authors of the award-winning and best-selling Boundaries. Successful people confront well. They know that setting healthy boundaries improves relationships. They have discovered that uncomfortable---even dangerous---situations can often be avoided or resolved through direct conversation. But most of us don't know how to go about having difficult conversations. We see confrontation as scary or adversarial. We're afraid to ask a boss for a raise or talk to a relative about a drinking problem, or even address a relational conflict with a spouse or someone we are dating. In Boundaries Face to Face authors Cloud and Townsend take the principles from their best-selling book Boundaries and apply them to a variety of the most common difficult situations and relationships. * Explains why confrontation is essential in all arenas of life * Shows how healthy confrontation can improve relationships * Presents the essentials of a good boundary-setting conversation * Provides tips on how to prepare for the conversation * Shows how to tell people what you want, how to stop bad behavior, and how to deal with counterattack * Gives actual examples of conversations to have with your spouse, your date, your kids, your coworker, your boss, your parents, and more From the Book Sometimes people get confused in a confrontation because the other person gets them off track. If that happens, remember this formula. Empathize with their feelings or position, and return to your issue. Here's an example. Joe: 'I can't believe you were offended by my comments. You joke around more than anyone here. That's pretty hypocritical.' You: 'I understand it's hard for you to see, and I'm glad you meant it as a joke and weren't trying to be hurtful. What I'm telling you, though, and what I don't want you to miss, is how it affected me. It hurt me and I don't want to be talked to like that.'
Dr. Cloud is a leadership consultant, best-selling author, and speaker whose books have sold well over 5 million copies. He consults and speaks for companies and organizations in the area of leadership and performance, and is highly regarded for his ability to connect personal and interpersonal development with the needs of business.
He is a clinical psychologist and leadership consultant with a unique ability to connect with audiences. Drawing upon his broad range of experiences in private practice, leadership consulting, and media, he simplifies life's issues and gives easy to understand, practical advice. It's Dr. Cloud's humor, compassion and "in the moment" confrontation that make his approach to psychology, business and spirituality such a success.
Dr. Cloud has written, or co-written, more than twenty books, including the two-million-seller Boundaries and his most recent books, Necessary Endings, Integrity, The One Life Solution, The Law of Happiness and 9 Things You Simply Must Do. His books have sold over five million copies. His works have been reviewed and featured by such publications as The New York Times, The Wall St. Journal, The Boston Globe, The Los Angeles Times and many others. Dr. Cloud co-hosts the nationally syndicated radio program New Life Live, which is heard in over 180 markets.
As a speaker, he is a favorite at corporate events, conventions, and public arena events on a variety of topics, speaking regularly through the U.S. and internationally.
In his consulting practice, he works with leaders in a wide range of organizations and corporations, from family help firms to Fortune 25 and Fortune 500 companies. He has an extensive executive coaching background and experience as an organizational and leadership consultant, spending the majority of his hands-on time with CEOs and executive teams.
Dr. Cloud founded and built a health care company which operated treatment centers in forty markets in the Western U.S. for which he served as Clinical Director for ten years. In that context of hands-on clinical experience, he developed and researched many of the treatment principles and methods that he communicates to audiences now. After selling the company, he devoted his time to consulting and coaching, spreading principles of hope and life-change through speaking, writing and media.
He is a graduate of Southern Methodist University, earning a B.S. in psychology with honors. He completed his Ph.D. in clinical psychology at Biola University, and his clinical internship at Los Angeles County Department of Mental Health. His philanthropic interests lie in the area of homelessness and the inner city, as well as missions in the developing world. He lives in Los Angeles with his wife, Tori, and their two daughters, Olivia and Lucy.
