About the Author
Gerald L. Glandon, PhD is professor and chair of the Department of Health Services Administration at the University of Alabama at Birmingham. He is also the interim program director for the Health Informatics Program. Detlev H. Smaltz, PhD, FACHE, FHIMSS is the Chief Information Officer (CIO) at the Ohio State University Medical Center. A former Vice-Chair of the HIMSS Board of Directors, he has over 20 years experience as a CIO in the healthcare industry. Donna J. Slovensky, PhD, RHIA, FAHIMA is a professor and Interim Associate Dean in the School of Health Professions at the University of Alabama at Birmingham.