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Brand Sense: Sensory Secrets Behind the Stuff We Buy Paperback – February 2, 2010


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Product Details

  • Paperback: 192 pages
  • Publisher: Free Press; 1 edition (February 2, 2010)
  • Language: English
  • ISBN-10: 1439172013
  • ISBN-13: 978-1439172018
  • Product Dimensions: 8.4 x 5.6 x 0.5 inches
  • Shipping Weight: 5.6 ounces (View shipping rates and policies)
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (40 customer reviews)
  • Amazon Best Sellers Rank: #64,246 in Books (See Top 100 in Books)

Editorial Reviews

Review

"BRAND sense is a landmark work that explains what the world's most successful companies do differently, integrating all five of the senses -- touch, taste, smell, sight, and sound. The book will transform the way marketers approach the entire concept of branding."

-- Charlie Bell, CEO & Chairman, McDonald's Corporation



"Martin Lindstrom, one of branding's most original thinkers, reveals how to break out of the two-dimensional rut of sight and sound, and connect emotionally with all five senses. His book provides data and insights that will surprise even the most savvy brand watcher."

-- Robert A. Eckert, CEO & Chairman, Mattel, Inc.



"Martin Lindstrom has a talent for big ideas. In BRAND sense, he brings new ideas to life using real examples from leading companies around the world. BRAND sense introduces new dimensions to the art and science of brand management."

-- Alex Hungate, Chief Marketing Officer, Reuters Group



"Creative, insightful, compelling. It will help you cut through the mass of commercial clutter and develop a powerful brand."

-- Torben Ballegaard Sorensen, CEO, Bang & Olufsen Worldwide



"BRAND sense breaks new ground with an insightful view of how marketing to all five senses can transform the way you build your brands."

-- Andre Lacroix, CEO & Chairman, EuroDisney



"It contains a treasury of ideas for bringing new life to your brands."

-- Philip Kotler, from the Foreword

--This text refers to an out of print or unavailable edition of this title.

About the Author

Martin Lindstrom is a New York Times and Wall Street Journal bestselling author, the CEO and Chairman of the Lindstrom company and the Chairman of Buyology, Inc. (New York) and BRAND Sense agency (London). In 2009, he was recognised by Time magazine as one of the world's most influential people. Lindstrom is an advisor to Fortune 100 companies including the McDonald’s Corporation, Nestlé, American Express, Microsoft Corporation, The Walt Disney Company and GlaxoSmithKline.

Lindstrom speaks to a global audience of close to a million people every year. He has been featured in Wall Street Journal, Newsweek, Time, The Economist, New York Times, BusinessWeek, and The Washington Post and featured on NBC's Today show, ABC News, CNN, CBS, Bloomberg, FOX, Discovery and BBC. His book, BRAND sense, was acclaimed by the Wall Street Journal as one of the five best marketing books ever published.

His more recent book Buyology was voted "pick of the year" by USA Today and reached 10 out of the top 10 best-seller lists in the U.S. and worldwide during 2008 and 2009. His five books on branding have been translated into more than thirty languages and published in more than 60 countries worldwide. Visit MartinLindstrom.com to learn more.

Philip Kotler is the S.C. Johnson & Son Distinguished Professor of International Marketing at the Northwestern University Kellogg Graduate School of Management in Chicago. He is hailed by Management Centre Europe as "the world's foremost expert on the strategic practice of marketing." Dr. Kotler is currently one of Kotler Marketing Group's several consultants.

He is known to many as the author of what is widely recognized as the most authoritative textbook on marketing: Marketing Management, now in its 13th edition. He has also authored or co-authored dozens of leading books on marketing: Principles of Marketing; Marketing Models; Strategic Marketing for Non-Profit Organizations; The New Competition; High Visibility; Social Marketing; Marketing Places; Marketing for Congregations; Marketing for Hospitality and Tourism; and The Marketing of Nations.

Dr. Kotler presents continuing seminars on leading marketing concepts and developments to companies and organizations in the U.S., Europe and Asia. He participates in KMG client projects and has consulted to many major U.S. and foreign companies--including IBM, Michelin, Bank of America, Merck, General Electric, Honeywell, and Motorola--in the areas of marketing strategy and planning, marketing organization, and international marketing.

More About the Author

When he was a kid growing up in Denmark, Martin Lindstrom had but one thought in his life: Lego. He was, to put it simply, obsessed with Lego. He hand-built and slept on a Lego bed. He dressed in Lego's colors. He even turned the family garden into his very own Legoland creation, a miniature village complete with bonsai trees, scooped out canals, and dozens of houses and ships constructed entirely out of LEGO.

Then one bright summer's day in 1982, ambitious 11-year-old Martin Lindstrom opened Legoland's doors, optimistically anticipating hoards of visitors from near and far. Not a single person showed up.

Aware that something more than mere brilliant design was needed to attract visitors, young Martin suddenly had a flash of inspiration: he would advertise! He promptly persuaded the local newspaper to run an ad, and sure enough, the following week 131 people streamed through the garden gate. Including two lawyers from LEGO, who very politely informed Martin that if he persisted in using the name 'LEGOLAND' he would be guilty of trademark infringement. That's when he first realized the seductive power of marketing and advertising.

So Martin decided to open his own advertising agency, which he succeeded in doing a couple of months later, at the ripe age of 12. And thus, a lifelong relationship with marketing and brands was born.

After selling his agency in 1988, Lindstrom attended the Academy of Advertising before joining international giant, BBDO. In 1994 he went on to form the groups first interactive agency; BBDO Interactive, and three years later he founded BBDO Interactive Asia Pacific, both agencies growing to become the largest Internet solution companies in their respective regions. By the age of 30, Lindstrom had become one of the most respected names in the industry.

He has since spent 300 days on the road annually sharing his brand of wisdom and pioneering methodologies through speaking engagements and his role as trusted advisor to countless high profile companies, celebrities and royal families.

In 2009, amidst the rubble of the economic meltdown, Lindstrom opened a new chapter. Disheartened by much that he had seen on the front lines of the branding wars for the last two decades, he decided to turn the spotlight inward, and reveal all he'd learned along his journey from 11-year old Lego enthusiast to one of the globe's foremost marketing experts. His goal? By exposing the best kept tricks and secrets of the marketing world, and opening our eyes to all the ways in which we, as consumers, are being manipulated and deceived, he would help each one learn to resist the siren song of advertising and make smarter, more informed decisions about how we spend our money. The goal is to prepare brands for a more transperent and honest appraoch where secrets no longer will be possible and thus transperancy is needed. Brandwashed is the culmination of this ambitious undertaking.

Lindstrom has been featured and continues to be featured in the Wall Street Journal, Newsweek, The Economist, New York Times, BusinessWeek, The Washington Post, USAToday, Forbes and Harvard Business Review. He also frequently appears on NBC's TODAY show, ABC News, CNN Money, CBS, Bloomberg, FOX & Friends, Discovery Channel and the BBC. Lindstrom also pens a weekly column for Fast Company and TIME Magazine and appears regularly America's #1 ranking morning TV show, The TODAY Show, as an expert on consumer awareness and advocacy. In 2011 Lindstrom appeared in the Morgan Spurlock (Supersize Me0 documentary: The Greatest Movie Ever Sold.

His latest book, Brandwashed (Crown) is based on a 3-month long, $3 million guerilla marketing experiment, exploring the most powerful hidden persuader of them all. Us!

Buyology (paperback released February 2010 by Crown Publishing), was voted "pick of the year" by USA Today, and, between 2008 and 2009, reached ten of the top 10 bestseller lists in the U.S. and worldwide. His 6 books have been translated into more than 40 languages and published in more than 60 countries globally.

In 2009, TIME Magazine, named Lindstrom one of the World's 100 Most Influential People for his groundbreaking work on neuroscience and branding.

Visit MartinLindstrom.com to learn more.

Related Media


Customer Reviews

You cannot go wrong Brand Sense!
Tina Sherenish
In this book Mr. Lindstrom goes well beyond these basics to discuss creating a brand image that would use every human sense to enhance the strength.
John Matlock
I really enjoyed this book and found it very informative.
Jay Da HEROH

Most Helpful Customer Reviews

25 of 29 people found the following review helpful By Stephen Northcutt on May 7, 2005
Format: Hardcover
I read this in one shot on a 6.5 hour flight to Kauai against monster headwinds. Since then I have picked it up and read sections and tried to make changes in my company based on what I learned. Thanks to Lindstrom's book, I can certainly tell you I am on a brand journey.

I am sure every reviewer will mention Singapore Airlines. We were holding a conference and I wanted to create that distinct SANS Institute smell. So I bought five aromatic dispensers and test scents with names like "Ocean Feeling". I had people stationed to observe the customers and make note of anything they said about smell. Zero results. Why? The biggest reason is probably the volume of air in a modern conference center is several orders of magnitude greater than a jet.

We are working on the tips the author gives for music, here I am convinced he is right, I cannot listen to Rhapsody in Blue without thinking about United Airlines.

Without this book, I would have thought brand was a logo and picking some colors and maybe a jingle. My eyes are opened, and at this point I know it will be a long journey, but I am sure I will refer to the book again and again. Highly recommended for any business owner or organizational executive.
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10 of 11 people found the following review helpful By Midwest Book Review on May 12, 2005
Format: Hardcover
Martin Lindstrom's Brand Sense: Build Powerful Brands Through Touch, Taste, Smell, Sight And Sound provides an unusual treatise based on Millward Brown's study linking branding and sensory awareness. 'Sensory branding' is a relatively new concept: Brand Sense takes the next step from study results to outline a six-step program for bringing brand building into modern times. Examples cover products and retail marketing alike, demonstrating the basics of establishing an appealing marketing approach based on more than sight and sound alone.
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4 of 4 people found the following review helpful By Tim Dire on September 20, 2005
Format: Hardcover Verified Purchase
Martin Lindstrom has written a truly readable and provocative book. Short term goals, and the pressures to meet them, make it all too easy to view business both myopically and blinkered. Take a step back and regard your brand (and your competitors' brands) holistically. Products, services, and the delivery of the same to your customers, encomapsses all senses. Yes, some will dominate, but is important to understand which and why. If taste and smell (say) are the essence of your brand, how do you convey this in your advertising, where sight and sound are dominant?

I would have rated Brand Sense 5, but for the fact Lindstrom draws on analysis from a massive data base from Millward Brown. I would have liked to have seen some of the details - perhaps as appendices.

All in all a great read ... now I have no excuses for not doing more!
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8 of 10 people found the following review helpful By Jonathan Greenstein on February 13, 2005
Format: Hardcover
Continuing from where he left off with BRAND child, Martin Lindstrom, once again, has made me sit up and take notice of an innovative approach to contemporary marketing.

BRAND sense makes perfect sense and that's what makes it so disarmingly good. It's not that that the concepts and outcomes being postured are revolutionary, because in truth they are not. However, Lindstrom puts these notions across with such clarity that it's like a veil being lifted, and the understanding that had always been there, is now revealed.

Think about it. Why should marketers rely only on sight and sound to build brand presence, when all the other senses are equally as receptive to a savvy marketer's ability to touch its consumer base? For me, the anecodtal evidence being offered in this book, backed by credible qualitative research, points with absolute certainty to a marketing future unrecognizable from where we are currently.

Which makes the future for brand builders that much more exciting.

I loved this book for its simple human truths. Lindstrom is a past master when it comes to understanding the subtelties of consumerism, again evident in this sequel to BRAND child. I recommend it to anyone wishing to be on the cutting edge of brand knowledge and brand development.
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8 of 10 people found the following review helpful By Lynne on February 13, 2005
Format: Hardcover
Now and then we need a nudge in our thinking. BRAND sense will do just that. Rethink and reframe our traditional ways of branding. In a fast-paced world where we're bombarded with slogans, signs, messages, and catchy tunes, Lindstrom's book carefully guides brands in reframing the way they will think about and present their brand. It's an extraordinary hypothesis. It is bound to challenge every marketeer to reasses, reconfigure and reframe their brand in a way that will connect more deeply and more emotionally with the consumer.
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7 of 9 people found the following review helpful By Robert Morris HALL OF FAMETOP 100 REVIEWERVINE VOICE on March 6, 2007
Format: Hardcover
As Philip Kotler explains in an especially perceptive Foreword, "distinctive brands...have to be powered up to deliver a full sensory experience. It is not enough to present a product or service visually in an ad...The combination of visual and audio stimuli delivers a 2 + 2 = 5 impact. It pays even more to trigger other sensory channels - taste, touch, smell - to enhance the total impact. This is Martin Lindstrom's basis message, and he illustrates it beautifully through numerous cases with compelling arguments." Bernd Schmitt is among others who make precisely the same point. In Experiential Marketing (1997), for example, he and Alex Simonson assert that "most of marketing is limited because of its focus on features and benefits." They then presented what they characterized as "a framework" for managing those experiences. In Experiential Marketing (1999), Schmitt provides a much more detailed exposition of the limitations of traditional features-and-benefits marketing. Moreover, he moves beyond the sensory "framework" into several new dimensions, introducing what he calls "a new model" which will enable marketers to manage "all types of experiences, integrating them into holistic experiences" while "addressing key structural, strategic, and organizational challenges."

In Brand Sense, Lindstrom provides a comprehensive, cohesive, and cost-effective methodology by which to plan, implement, and then sustain effective sensory marketing. As he correctly points out, approaches to marketing have changed significantly in recent years.
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