Most helpful critical review
21 of 24 people found the following review helpful
Great shave but broke after 10 days
on February 23, 2012
My German made Braun Activator was on its last legs, having served my face faithfully for 8 years. So I bit the bullet and bought a 390CC.
Out of the box I found it a handsome tool and the slim shape felt comfy in the hand. And, yes, it shaved my medium to light beard like a champ and was much quieter than my old Activator. In fact, the shave was so close my face felt a little "skinned" and I had to adjust the closeness setting down a notch. I liked the semi-rigid travel case (looks like a nylon sun glass case) a lot more than the old hard plastic one that came with the Activator.
The charge base worked well but was a more basic model than I used with my Activator--no LCD or dry cycle--but the cleaning cycle did a great job.
Sadly, the 390CC gave up the ghost after only 10 days of once a day use. And right in my middle of my trip to Vegas! It began by randomly turning on and off while in the case (not in the cleaning base). After a day of that, it could not be turned off--on-off switch did nothing--and the battery was drained dry. When I arrived home a couple days later--unshaven I might add--I put it in the charge base but it would no longer accept a charge. This 390CC is made in China and obviously suffered from a lack of quality control.
The great thing about this situation is Amazon's wonderful return policy. A couple clicks and I had a UPS mail label and that dirty dog was out the door. I bought a made-in-Germany 565CC to replace it and am a clean shaven happy camper.