Customer Reviews

Braun 3000 Series InterFace/Interface Excel Replacement Pack

5 star:		(13)
4 star:		(8)
3 star:		(1)
2 star:		(2)
1 star:		(7)

 

 

The blurb says replace the foil every 18 months but I've had to replace it twice in less than a year due to tearing of the foil. I have two extra cutting blocks now. They should at least sell each of these parts seperately.

This razor has been pretty crappy to me. I got it as a Christmas gift about 1 1/2 years ago. After about 1 year, the foil got a tear in it, so I paid $26 and got the replacement pack (turns out Braun doesn't sell just the foil anymore). About 6 months after I bought the replcement, the foil got another tear in it. Now it nicks me every time I use it. It does a nice job, but it is crap for $30, spend a little extra and get a better razor.

The manufacturers of electric shavers appear to be taking pages out of the playbook used by makers of printers, which are often priced cheaper than the print cartridges themselves. Once they've got you as a customer, they figure the red ink will soon be the customer's, not theirs. Purchasing another screen (my 3rd or 4th in two years) for a shaver that cost me only 20% more than the flimsy foil itself strikes me as exhorbitant if not exploitive. (The least Braun could do is make the foil available as a separate item rather than bundling it with the cutter assembly.) I'd try a Norelco or Remington, but I think they're all manufactured in China for the same U.S. company (Gillette?). I may bloody my face for a few more days before throwing in the towel--or trying a Panasonic.

I've used Braun razors for over 25 years, and while this model isn't as good as some of the older simpler models, it still works fine. It's great to be able to purchase screens and cutting blocks on Amazon as it's hard to find these in local drug stores. Thanks for providing such great service and just for being there Amazon!

By the way, Braun has a great, simple little battery-powered travel shaver that I now use as my main shaver, and then I use my older model for the side trimmer. The little guy is only about $15 and does a great job, and even has its own rotating screen cover. Very neat.

The razor is good by itself, but the replacement pack is way too expensive. You could find a new Braun 3000 series razor at $30. Why bother to get the replacement pack?

I only paid [money] for my Braun 3612 shaver. Amazing how just the replacement blade costs about the same amount. I guess that means you just throw the entire razor away and buy a new unit when the blades wear out. At [money] for the razor, I can't complain.

The Braun replacement foil and cutter blade have ten year old razor working like it is new. Being able to order this set online made this a very easy way to do the maintenance for the razor and kept me from having to spend three times as much to but a hew razor.

These things are very difficult to find, especially at such a great price. Thank you so much!

I've had this razor for a year and had to replace the foil after the first 6 months. The second foil I bought failed recently and I have to say I'm very disappointed with this product. I won't be replacing the second foil and will be looking for a new, better designed razor.

I use the razor off and on, supplementing shaving with a standard blade. Despite what Steve in Idaho says, I'm fairly confident I wasn't pressing too hard, and I suspect the other 7 reviewers before me that have reported similar problems weren't either. Having worked in product development for over fifteen years, 8 out of 9 responses on this forum alone reporting failures is completely unacceptable from a product reliability perspective. However, from Braun's money making perspective, it makes great sense - if people keep buying replacement foils that is.

I love the size, and it gives a nice shave, but go ahead and spend a little more upfront to get a more reliable product. $30 for the razor is a good deal, but $40 for replacement foils in a year isn't.

Well, I don't know what the other folks are complaining about. You have to periodically replace the cutting parts of a razor, yes, and according to Consumer Reports, this isn't an exorbitant price.

I'm not sure why the other fellow's foil broke twice in a year. I know it's a customer service nightmare when you get two defective items in a row, but if the foil broke even once within a year under normal use, then I have to assume it was just bad luck. I've had the cutting foil break on Braun razors, but only after I'd been using them for too long (I didn't know until today that I could order parts online, so I've tended to put off a trip to the "nearest" parts store) or after I'd dropped the razor.

I've had four Braun razors. The first lasted seven or eight years (with replaced foil, cutting block, AND battery; finally started overheating). The second was an inexpensive corded model, and I got tired of the cord. The third was a Flex Integral, which was fancier than I needed but worked just fine; the foil broke (from overuse) and I needed a working razor right away, so I ran out and bought a 3612, which I liked even better.

Nothing wrong with Braun razors or replacement parts, in my experience.