BREAKAWAY is a practical, jargon-free toolkit for fast change. Our current business learning systems are relics from the early industrial era of last century, incapable of the speed needed today. This book offers a new learning technology to dramatically speed up the learning process and save your business great time and money. It restores business learning to its highest and most valuable purpose: to hasten the moment when each worker can convert knowledge into action to provide value to the customer. By accelerating the rate at which workers accumulate experience, your business can significantly reduce its cycle time to proficiency and increase its bottom line results. BREAKAWAY offers nothing less than a revolutionary new model of performance improvement and fast change.
Book Description
Today's overwhelming business imperative is to provide greater value to customers in a shorter time. Our economy is now driven by speed and expertise. The primary source of value in your business are people with the skills to deliver on the promises made to customers. Those organizations that can learn faster and change faster than their competition will break away and win. Those who don't will lag behind and lose.
Editorial Reviews
Review
...insightful and practical look at how organizations can help shorten the cycle time to transform employee learning into customer value... -- Richard Chang, CEO, Richard Chang Associates, Inc., Author of The Passion Plan and Performance Scorecards
Getting new employees up to speed rapidly -- and helping current employees learn new skills -- has never been more important... -- Eric J. Ross President, Global Customer Care Services, Nortel Networks
Getting new employees up to speed rapidly -- and helping current employees learn new skills -- has never been more important... -- Eric J. Ross President, Global Customer Care Services, Nortel Networks
From the Inside Flap
Breakaway, Offers nothing less than a revolutionary new model of Performance improvement and fast change.
Based on hundreds of business interviews, including more than a third of the Fortune 50 companies, this straightforward, powerful guide offers new tools to transform your organization and help it break away from the competition.
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0 of 3 people found the following review helpful:
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Must Reading for Corporate Leaders,
By A Customer
This review is from: Breakaway (Hardcover)
This book crystalizes what corporate line management needs to know about helping their people learn to perform more quickly. It also cuts through some of the mythology about learning and training that line managers have believed for a long time.The concepts are easy to understand and practical to implement. You can read this book on a two-hour plane ride, even if you get lucky and the airline is on time for a change. Indeed, the airlines should look into this book! People who make their living in helping others learn or managing training functions will see a new light in Breakaway. I highly recommend it.
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