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Breaking the Barrier to Upward Communication: Strategies and Skills for Employees, Managers, and HR Specialists
 
 
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Breaking the Barrier to Upward Communication: Strategies and Skills for Employees, Managers, and HR Specialists (Hardcover)

by Thad B. Green (Author), Jay T. Knippen (Author) "Getting along with management, like getting along with anyone else, requires communication..." (more)
Key Phrases: positive reinforcement employees, wrapper plate, giving positive reinforcement, New York, Manage Your Boss, Christopher Hegarty (more...)
3.0 out of 5 stars See all reviews (1 customer review)

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Editorial Reviews

Review
“Green and Knippen provide readers with concrete advice, not only on what to communicate upward but the essential skills of how to do it.”–New Books in the Communications Library

Product Description
Much has been written about communicating within organizations but relatively little on the critical skill of communicating upward. Green and Knippen, experts in employee motivation and performance, show how essential it is to the success of an organization, public or private, for employees to get their ideas up the ladder and into the hands of the decision-makers. Their book outlines more than 40 specific upward communication needs and offers a structure that will ensure that the movement of ideas upward actually takes place. Unique in that it provides concrete advice for executives, managers, and employees alike, the book is especially important for human resource specialists, people engaged in training and developing the managers of tomorrow and contributing to the organization's success today.

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Product Details

  • Hardcover: 368 pages
  • Publisher: Quorum Books (June 30, 1999)
  • Language: English
  • ISBN-10: 1567202004
  • ISBN-13: 978-1567202007
  • Product Dimensions: 9.5 x 6.5 x 1.3 inches
  • Shipping Weight: 1.7 pounds (View shipping rates and policies)
  • Average Customer Review: 3.0 out of 5 stars See all reviews (1 customer review)
  • Amazon.com Sales Rank: #2,245,631 in Books (See Bestsellers in Books)

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1 of 1 people found the following review helpful:
3.0 out of 5 stars expensive for what it has to offer, November 22, 2003
By merrymousies (Waterford, VA USA) - See all my reviews
(TOP 500 REVIEWER)   
This is an ok book but not one that I'd rush out to buy. My clients are more in the Government than in private sector and the info in here talks more to private sector issues but communicatoion is communication and I was hoping there would be new ideas/techniques, maybe some stattistics/research on how people best reveive/convey information. I didn't really get that from this book. There are better ones out there that are less expensive (check out Communicating Change)
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