Buy Used
+ $3.99 shipping
Used: Good | Details
Condition: Used: Good
Comment: Light shelving wear with minimal damage to cover and bindings. Pages show minor use. Help save a tree. Buy all your used books from Green Earth Books. Read. Recycle and Reuse.
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See this image

Breaking Through Bureaucracy: A New Vision for Managing in Government Hardcover – October 9, 1992

See all 4 formats and editions Hide other formats and editions
Amazon Price New from Used from
"Please retry"
$62.53 $7.87

Best Books of the Month
See the Best Books of January
Want to know our Editors' picks for the best books of the month? Browse Best Books of the Month, featuring our favorite new books in more than a dozen categories.

Best Books of the Year
Best Books of 2014
Looking for something great to read? Browse our editors' picks for 2014's Best Books of the Year in fiction, nonfiction, mysteries, children's books, and much more.

Product Details

  • Hardcover: 237 pages
  • Publisher: University of California Press (October 9, 1992)
  • Language: English
  • ISBN-10: 0520078004
  • ISBN-13: 978-0520078000
  • Product Dimensions: 0.8 x 6.5 x 9.5 inches
  • Shipping Weight: 12.8 ounces
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Best Sellers Rank: #5,990,031 in Books (See Top 100 in Books)

Editorial Reviews

From Library Journal

Barzelay teaches at Harvard University's Kennedy School of Government, and his study of Minnesota state government reform was funded by the Program on Innovations in State and Local Government. Barzelay's text offers a practical examination of government management, while his extensive notes provide a theoretical critique of political leadership and bureaucratic administration. While similar to David Osborne and Ted Gaebler's Reinventing Government (Addison-Wesley, 1992) in arguing for more attention to outcomes (rather than inputs), empowered employees, and a customer orientation, Barzelay is less antigovernment and more pragmatic in his approach. His "post-bureaucratic paradigm" recognizes the importance of government and the problems of market-based operations. In addition, Barzelay's theoretical and less generalized arguments will make his work the more lasting critique of modern bureaucratic government. For academic and special collections.
- William Waugh Jr., Georgia State Univ., Atlanta
Copyright 1992 Reed Business Information, Inc.

From the Inside Flap

"Simple, clear, and persuasive, Breaking Through Bureaucracy contains a lot of good advice on how to make government agencies work better."—Aaron Wildavsky, University of California, Berkeley

"An invaluable overview of the way government can change. This book doesn't simply identify problems, it also provides solutions. Right on!"—Lowell P. Weicker, Jr., Governor of Connecticut"Breaking Through Bureaucracy provides a diagnosis of what inhibits effective governance and offers a highly workable remedy for those ills."—Stephen Goldsmith, Mayor of Indianapolis

Customer Reviews

4.7 out of 5 stars
5 star
4 star
3 star
2 star
1 star
See all 3 customer reviews
Share your thoughts with other customers

Most Helpful Customer Reviews

Format: Paperback
At its broadest level, the argument of Breaking Through Bureaucracy is that nothing less than new ways of thinking and acting are required today in public service. The text makes the implicit case that administrators too often have become slave to a set of obsolescent ideas. This text could never have been developed without the interweaving of Babak Armajani's practical experience and Michael Barzelay's theoretical acumen. The argument proceeds on two levels of analysis interwoven throughout the text: 1) the level of ideas through which those with management responsibility typically construct administrative arguments and 2) that of daily administrative operations, most especially with respect to recurring relations between overseers, staff, and line operators.

The interweaving of practical and theoretical insights provides invaluable clues for the attentive reader. Part I demonstrates how during the reform era, the bureaucratic paradigm addressed effectively leading problems of its day. At the same time, it argues and illustrates with clarity that yesterday's bureaucratic solutions have become the source of unintended administrative ills and organizational dysfunctions that unnecessarily continue to plague bureaucratic functioning (in government and in business one might add) today. While this case study focuses entirely on governmental operations, its lessons for business are no less profound. Indeed, a colleague of mine restructured his business division after reading this text. It provides practical insight into principles of quality management that correspond with Deming's notion of profound knowledge, not readily available elsewhere.

Part I introduces the two main levels of analysis on which the book unfolds.
Read more ›
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
2 of 3 people found the following review helpful By Jamal Nazir on October 27, 2000
Format: Paperback
This book is for those of you who are sick of redundant and mundane bureaucratic routine work, and wan to learn about the ways to change such system. This books points out inefficiencies of bureaucracy and promotes the idea of simple and quick approach to technology, which the way we do things. It also gives some good examples from a few corporations that are being affected by their implementation of rational organizational structure i.e. bureaucratic structure. It's an advocate of creative behavior at jobs regardless of the nature.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
Format: Paperback Verified Purchase
Even though it took longert that expected to arrive, which was a problem considering that I'm using it to write my thesis and deadlines matter a lot to me, it is an assencial book to those that, like me, study public management.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again

More About the Author

Discover books, learn about writers, read author blogs, and more.