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The Breakthrough Imperative: How the Best Managers Get Outstanding Results
 
 
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The Breakthrough Imperative: How the Best Managers Get Outstanding Results [Hardcover]

Mark Gottfredson (Author), Steve Schaubert (Author)
4.1 out of 5 stars  See all reviews (7 customer reviews)

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Book Description

March 11, 2008

Every general manager today—all the way up to the CEO—is expected by his or her stakeholders to achieve new breakthroughs in performance—and fast. Those who don't make visible progress toward that goal within the first year or two will likely find themselves looking for another job. It is precisely because of this growing breakthrough imperative that managers today, whether in corporations or nonprofits, need to get off to a fast start. They don't have time for mistakes or for going back and redoing what they should have done right in the first place.

But, despite the intensity of these pressures, despite the high expectations and short time frames, a number of CEOs and general managers turn in truly exceptional results. How do they meet and exceed the breakthrough imperative? To answer this question, consultants and former managers Mark Gottfredson and Steve Schaubert interviewed more than forty CEOs from both industry and the nonprofit sector, conducted an intensive study of what successful managers do right—and what some do wrong—and drew on their own combined fifty-plus years of experience at Bain & Company, where their insights have consistently been found in the pages of the Harvard Business Review. Together they came up with the four straightforward principles—deceptively simple yet remarkably powerful—that everyone must follow to succeed at achieving breakthrough results:

1. Costs and prices always decline
2. Competitive position determines options
3. Customers and profit pools don't stand still
4. Simplicity gets results

Although seemingly simplistic, mastering these four laws means mastering the basics of great management—a foundation on which to build the rest of one's management strategy. Whether you're managing a small work group or a multinational corporation, a single division or an entire nonprofit, The Breakthrough Imperative presents these core laws of business to help you determine where you are, just how far you can go, and how to get there with stellar results.


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Editorial Reviews

From Booklist

Consulting firm Bain prides itself on—and profits from—its unique intellectual capital. Yet rarely do such firms build on the expertise and knowledge contributed by previous partners. The exception is Gottfredson and Schaubert relying on both Frederick Reichheld’s The Loyalty Effect (1996) and Chris Zook’s Profit from the Core (2004) to explain and show new leaders the how-to’s of achieving breakthrough results. The four rules behind the authors’ program seem deceptively simple: (1) costs and prices always decline, (2) competitive position determines your options, (3) customers and profit pools don’t stand still, and (4) simplicity gets results. Yet, as to be expected, charts, graphs, and some rather complicated calculations, along with a wealth of corporate data (some 1,500 companies), dominate the more detailed explanations. Corporate case histories do provide enough illustrative material to negate any mathematical mysteries. After expounding on these basics and including implications for general managers at the end of each chapter, the authors outline a road map for new leaders to follow: how to diagnose your current state, plan the end goal, and get results. --Barbara Jacobs

Review

“[Gottfredson and Schaubert] outline a road map for new leaders to follow: how to diagnose your current state, plan the end goal, and get results.” (Booklist )

Product Details

  • Hardcover: 367 pages
  • Publisher: HarperBusiness (March 11, 2008)
  • Language: English
  • ISBN-10: 0061358142
  • ISBN-13: 978-0061358142
  • Product Dimensions: 9.1 x 6.3 x 1.3 inches
  • Shipping Weight: 1.3 pounds (View shipping rates and policies)
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (7 customer reviews)
  • Amazon Best Sellers Rank: #284,594 in Books (See Top 100 in Books)

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Average Customer Review
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8 of 8 people found the following review helpful:
4.0 out of 5 stars Good tools, good insight, mostly good writing, August 16, 2008
This review is from: The Breakthrough Imperative: How the Best Managers Get Outstanding Results (Hardcover)
When I started reading this book it was like discovering that an old friend you hadn't seen for a while was staying at the same hotel. It made me want to catch up.

The old friend in this case was the experience curve. It was a staple of management wisdom, lo these many years ago, but no one seems to talk about it any more, even though it's a simple and powerful tool.

A good thing about this book is that the authors' aims are clear, helpful, and modest. They tell us: "Our aim is not to convey new strategies; rather it is to articulate a short list of business fundamentals that are essential to performance improvement and then show how to apply them." They do that well.

The first chapter is about the "Two Keys to Breakthrough Results." We learn about the increasing pressure on CEOs and others to deliver results quickly. The "two keys" that the authors identify turn out to be both obvious and in need of re-stating.

Key 1: Breakthrough leaders have a deep understanding of the fundamental laws of business.

Key 2: Breakthrough leaders identify and follow a clear path to performance improvement based on their assessment of the organization's potential using their understanding of the fundamental laws of business.

It's tempting to blow this off as third grade stuff, but it's profoundly simple. And it's worth re-stating because so many people seem to have forgotten it. For a recent example of someone who got it, read Jim Kilts' book about the turnaround at Gillette or Lou Gerstner's book about the turnaround at IBM.

In both cases you'll witness a seasoned and savvy executive bring a deep understanding of the laws of business to bear to determine the best course of action to take. Then you'll see that same executive lay out a clear path to improvement (easier said than done) and follow it. It's simple, but it's not easy.

To help you get at those "laws of business" the authors lay out four of them. Each one gets its own chapter.

Law 1: Costs and prices always decline. This is my old friend, the experience curve. It's a visual tool that shows the relationship between accumulated experience and the long-term decline in costs. This tool isn't as popular as it used to be, but it's still a powerful way to understand market dynamics and it's easy to use.

Law 2: Competitive position determines your options. The authors suggest another chart, this one showing you and your competitors' returns on assets plotted against your market shares. Do this and it's easy to see why driving down costs should be a continuing obsession.

Law 3: Customers and profit pools don't stand still. The advice is basic: protect your existing profit pool while you find new ones. The value-added in this book is the description of some of the predictable aspects of the ways customers' tastes and behaviors change.

Law 4: Simplicity gets results. You don't have to stand out on every dimension. Three is enough. The simpler you can keep your product line and your strategy, the more likely you are to win in the end.

The authors tell us that their four laws aren't prescriptions. They're descriptions of how business works. Then they move on to strategy or, as they put it, defining your path to success. That's what the final three chapters of the book are about.

These fellows must have taken a course in "branding" because in these chapters they can't seem to use the language that everyone else uses. I can only guess, but it seems like they think calling a goal a "point of arrival" will make them stand out from the crowd. Perhaps it will, but only in the same way as a lime green polyester leisure suit.

Make no mistake, there is a lot of good stuff in these chapters, but it's much harder to get at it than the material on the four basic laws. There's an appendix on the use of the experience curve that will be useful if you're not familiar with the tool. Another appendix is titled "The Full-Potential Performance-Improvement Diagnostic." I would have preferred a title like "How to figure out what to do."

If you're looking for simple ways to understand and analyze your business and competitive situation, you should buy The Breakthrough Imperative. The introductory chapters and the chapters on the Four Laws are excellent. The chapters on strategy and execution are not as crisp, but still helpful. But, this will be a good read and a ready-reference regardless of your level of experience. You'll want to keep it handy.

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3 of 3 people found the following review helpful:
5.0 out of 5 stars A must read for every CEO, Consultant or CFO, September 16, 2008
This review is from: The Breakthrough Imperative: How the Best Managers Get Outstanding Results (Hardcover)
I am a CEO of consulting firm based in Doha, Qatar. One of my recent contarcts involves turning aroung a major corporation which consist of nine divisions and each division is good enough to be a company on it own. I read an article depicted from the book in the HBR. The contents are well arranged, the language is easily understood, and the practical usage of the book is best of all.

I am really indebted to the authors for sharing with us such a deep experience.
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5 of 6 people found the following review helpful:
5.0 out of 5 stars The Breakthrough Imperative, November 19, 2008
By 
Chris Roussos (Southlake, Texas) - See all my reviews
The Breakthrough Imperative is one of the best business books I have read in the past 10 years. After reading the book I required all my Senior Management Team to read the book and write me a simple two page report. Page One - what did you learn, Page two - how are you going to apply those learning to drive the business forward? Since the reading assignment I follow up with my Executives during weekly one on ones to keep the learning concepts fresh and most importantly applied in our business day to day. The book has been an excellent resource for all of us to learn from other's success and failures. I highly recommend other CEOs share this book with their Leadership Teams!
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Inside This Book (learn more)
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
key metrics, breakthrough imperative, critical action imperatives, innovation fulcrum, profit pool, price umbrella, distant followers, relative cost position, outside your industry, everyday changes
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Morgan Crucible, United States, Burger King, American Express, Warren Knowlton, Malaysia Airlines, American Airlines, Dow Corning, Southwest Airlines, Hal Sperlich, Farm Production, John Taylor, Harvard Business Review, Mitt Romney, Charles Schwab, General Motors, General Electric, Idris Jala, Chris Zook, George Bank, Global Services, Mayor Cicilline, Bank of America, Master Lock, Ford of Mexico
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Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
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