I'm 44 years old and have been eating cereal all my life for breakfast. About 3 years ago I decided I had eaten enough cereal and needed to shake things up a bit. So, I decided that I would convert to eating toast and bagels for breakfast. Not so easy. There are a lot of bogus toasters out there, and I have had my share of them. I'm an aerospace engineer and am pretty picky when it comes to home appliances! They either burn it black in a matter of seconds, or there is no way to accurately predict the outcome of any given slice of toast or bagel, and they often look cheesy! I have a custom house and gourmet kitchen (Sub-zero and Wolf appliances), so I wanted a toaster that looked good on my quartz countertops. We are a family of three, and my old toasters were always 2-slice models, so serving 3 persons at exactly the same time was always a challenge (we have it tough - eh?). This Breville toaster fixed all our toast problems!
First of all, it is not THAT expensive, as there are some brands that push the price range that easily doubles the cost of this toaster. Indeed, it is a middle-to-high priced toaster but worth every penny. What do you get for your money? For starters, you get a toaster that actually works - it makes great toast! The buttons are pure simplicity to operate. The graduated LED indicators for the toast time duration is perfect - it is time-based, so it cooks toast exactly the same time each and every time. I find that 3 works well for English Muffin bread, 3.5 for Thomas' English Muffins and Whole Grain bagels from Panerra, and 4 for very hearty and crusty homemade bread. The fact that you can visually see how much time is remaining is a god-send, since no more guessing how much longer the toast is going to take (again, trivial to many, but necessary when trying to decide when to flip the eggs and pour the coffee - OK, so I'm an engineer and I need everything perfectly synchronized!) We make homemade whole grain breads that are quite hearty. This toaster toasts homemade bread perfectly. English Muffin bread tends to be delicate and tricky to toast, but this toaster does a fine job. Toast always comes out evenly toasted on both sides, thanks to the alignment racks that perfectly center any thickness of bread. I usually toast English Muffins on both sides for 50% of the time and then switch to bagel-mode for the remainder of the time - this makes a great English Muffin! The bagel function works great, and it only toasts the cut side of the bagel, obviously. The lift-and-look and a-bit-more features are perfect and I use these features quite often, especially when I've got an omelette in the pan trying to bring together a perfectly timed breakfast! Of course, I love the style of this toaster and the cast aluminum body just looks great in a high-tech and does not show fingerprints.
Here are some tips: It is usually worth it to preheat the toaster, as the first batch of bread always comes out slightly different than subsequent batches. So, it is best to start with a hot toaster, but not critical once you learn what to expect. I prefer to use bread at room temperature, as this provides the most consistent results. Varying densities of breads and bagels makes for too much variance in defrost and toast functions, so best to start with a baseline all the time. For delicate bread, it is sometimes worth it to flip the bread over (top to bottom) halfway through the toasting cycle, as this will help minimize burned edges, but this is more an issue with the physics of the situation than it is with the toaster itself.
If I had one improvement to suggest, that would be a lift function. I once had a toaster that had this feature and it was useful for smaller items, but this is a nit. Bottom line is this toaster works well, the outcome is predictable, the controls are easy to operate, and it looks GREAT! Highly recommend this product.