I know about coffee, espresso, steam machines, pump machines and all. This machine makes almost perfect espressos. This is due not to the quality of the machine but to the double wall filters that come with it. That being said, people who are thinking of buying this unit have to know that the same filters that produce the great crema they love will get clogged after 2 or three uses, and cleaning them will require a lot of work (unclogging the tiny holes with a pin, soaking the filters overnight in vinegar and/or running a lot of pressurizedboiling water through the empty filter), wasting a lot of unused coffee, and worst of all...wasting a lot of time to do all this (which hardly anyone has these days). I guess this problem would be solved if the pump was strong enough to push through the clogged filter, but that is not the case. When the pressurized water builds up, instead of going through the filter and coffee, it will go backwards and down to the reservoir in the bottom of the machine (picture trying fo inflate a balloon with a hole in it.) wasting tons of water in the process. Also, do not think that you can clean the filter after each use.....you cannot, because as I said earlier, the filter has two walls, the first one with a lot of tiny holes and the second one with a very small one. Whatever gets trapped within the two walls will likely stay, clogging the tiny holes and rendering the machine useless. Nothing will come out of the machine even with an empty filter!!!!!!!
In the end, the price seems good and the machine looks great but, and this is a huge BUT... you will end up drinking the most expensive cups of coffe (about $25/cup, not including all the wasted coffee, water and time) in your life after the machine stops producing coffee after 10 cups.
I read all the reviews here before buying, but since I really wanted this handsome machine, I ignored all the bad ones. Something most consumers do...they want something so bad their brain will soak up on all the good opinions and filter out the bad and dismiss them as "exceptions" Well, the exceptions are too many and the reason is always the same. Clogged filter...clogged machine....no coffee...big frustration.
I will try to return the machine and if I can't, I guess I will be another disatisfied customer whose only option is to write reviews like this.