I had the Breville JE95XL juicer for a few months and was quite pleased with it. When my daughter visited from college she loved it and so, it went back to school with her.
After a couple of weeks, she called to say that the unit simply stopped working. (Recently she visited again and brought the unit to me.)
The first thing I did was a web search to see if there might be some helpful hints posted somewhere. I found nothing.
So, I read a number of the low ratings on Amazon for this make and model and found many stories that matched my daughter's experience.
Breville does not make it easy to service this, but it is servicable with a little bit of effort... here's how.
Poor Design, Inexcusable.
For an appliance like a juicer, a manufacturer should expect that users might overtax the motor from time to time. So, the solution they should have employed is a simple "reset" button on the bottom of the unit that will reset the circuit breaker, just like you might have in a garbage disposal.
But no, Breville decides to solder a fuse (the circuit breaker) onto the main board... so, once that fuse is overtaxed and is "blown," the unit, for most owners is useless, and having read some of the reviews here on Amazon, it also seems that Breville's customer service is virtually non-existent.
If you are moderately handy, you can do what I did:
Cut out the old fuse from the circuit board, and onto the wire leads of the old fuse, simply solder the wire leads to a fuse holder.
After that is done, when, and if, the fuse blows again, you can simply open the fuse holder, and replace the fuse after simply removing the bottom of the unit. It's not as good as a "reset" switch on the bottom of the unit, but it works just fine.
All this trouble and customer disappointment for a 35˘ part.