Customer Reviews

Bridging Cultural Conflicts: A New Approach for a Changing World

5 star:		(3)
4 star:		(0)
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This is an extraordinary book. For those of us involved in cross-cultural training and negotiations work, this book brings together a progressive practioner's life experience and emotional intelligence to create new ways of framing our work. I used up a "highlighter" through the first two chapters. If your work is in mediation, cross-cultural communication, conflict resolution, negotiation, or facilitation, this book is a great investment. If you just want to know more about interactions between people and yourself, and come to better understand the internal dialogues you have when you are conflicted, this is a great, entertaining, and enlightening read.

I am especially impressed with the way the author speaks of cultural fluency. She states that one should acknowledge differences. I could easily elaborate but for crying out loud I don't want to spoil it for anyone.

Although I hate the book, it arrived in excellent condition and in a timely manner. It is just a bit dry, but well written.