Customer Reviews

Briel EG181APG-TB Multi-Pro Prestige Thermoblock Espresso Machine with Built-In Grinder

5 star:		(0)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

The first espresso machine received from Amazon was DOA but Amazon quickly sent out another. This second machine was DOA also so I contacted the repair company in New Jersey for instructions. They authorized me to open the machine and look for loose wires which I did and found one of the wires to the main switch was disconnected. I'm not sure if this is a quality escape from the manufacturer or happened during shipment. After reassembling the machine it worked like a champ producing great espressos and cappaccinos with excellent crema. The added burr grinder makes this machine an excellent choice for those who like freshly ground coffee. Taking the machine apart and reassembling would not be for the faint of heart but, on a mechanically inclined scale of 1 to 5, this would be about a 3.

I can't review this product because I didn't receive it, it also wasn't what I ordered, but I didn't realize this until over a month after I'd ordered it, when I was finally notified that it had been shipped. I ordered a combination coffee maker and espresso maker, not just an espresso maker, through Amazon, from Builder Depot, specifically because it said they had it in stock. It was more expensive than other websites, but I knowingly paid more to get it right away.This whole experience is ridiculous.