Most helpful critical review
21 of 22 people found the following review helpful
Nice bag, already needs repair after one trip
on June 25, 2013
I bought this to go to Italy 3 weeks ago -- I wanted a smaller carry on for European flights, and I wanted a spinner. While the bag is roomier than I expected, it seems very solid and well-made, and the handling and wheels performed well while being dragged around on the streets of Florence for some ways, the outside pocket lining has already come unstitched at the bottom on its maiden voyage, allowing small items to slip through (and causing a bit of trouble to retrieve). It was packed and unpacked exactly 2 times for this trip, and certainly not overstuffed because I dislike packing that way, and I had a checked bag anyway for most of my stuff. I bought a Briggs and Riley because it had a reputation for quality. I am now going to have to send it back for repairs -- while B&R has a lifetime warranty, I don't enjoy having to pack this up and send it to them so very, very soon. I would not recommend this bag for that reason. I have some Tumi and Travelpro luggage that have taken 20 years of beating and only now is the Travelpro losing some zipper tags. If their repair service is a hassle, I will update this review.