Your rating(Clear)Rate this item


There was a problem filtering reviews right now. Please try again later.

19 of 19 people found the following review helpful
on November 16, 2011
I bought this for huricane irene 5 days no power, next up snowstorm alfred 10 days no power.
this gen. powered everything i needed and some.
1.oil fired boiler for heat/hot water
2.220v well pump.
3.any lights needed
4.dishwasher
5. 1000w microwave.
6. one burner on electric stove.
one day we were having guests over my wife had 2 crock pots plugged in, cooking on the elec. stove top, the dishwasher running,
and me not realizing all this I began vacuuming with a melie vac 1800 watts. as I was vac. I think the well pump kicked on because after a couple min. running the vac all went dark. reset the breaker on the gen and all was good. this gen has performed flawlessly for me. starts on first pull. I was wired into breaker box. I changed oil as per manual after 5 hrs then every 50hrs always use 5-30 synthetic. this gen must be kept level while running per the manual or it might ruin the engine. also someone said it has only an engine on/off switch but it also has a breaker/ on/off sw for the electricity. No I do not work for briggs or whoever makes this thing. I am just a very happy customer. ran for over 250 hrs so far. It is loud but not quite as loud as my friends same size generator starts with G ends with a C show me any gen not "LOUD".
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
15 of 15 people found the following review helpful
on August 23, 2012
When we were hit with the "Halloween Storm" that shutdown all of New England we had no power (no one did) for 3 weeks. No gas, no lights, no heat, and limbs falling everwhere with hip high snow. Conn, RI, Mass, and parts of NY. So, I bailed for our cabin on the coast, thank God it was the one place that had power. My wife called a RI Home Depot that'd "..just got'm in, but they're going fast!" Raced there and got one, a "Storm Responder 5500/8250" for around $800? (it wouldn't matter, because to have one is priceless at the time).

I got extra fuel tanks, and made a run for home. Got home (about a week after storm, road still impassable), blasted the truck up driveway, and setup the generator.

It started on THE VERY FIRST PULL!!.. and it ran, flawless. Power to everything, the refrigerator, lights, water, even the electric heaters!! It ran for 6 days solid running time,, only stopped to change the oil per directions.. We inherited a housefull of shivering relatives, and some neighbors, for overnight guests. They thought we had power because of the lights (the sound was so low, in back of the house).

After day 6, I told everybody "I got to give the generator a rest" and turned it off during daylight hours (just to get everybody OUT! Ha!).

When the lights came back on (about 8 or 9 days?),, I turned it off, changed the oil again, stabilized the fuel, covered it up, and put it away.

Today (August 23rd, 2012), nearly a year since that wicked storm, I was cleaning the basement. I found the "Storm Responder" down there, covered in dust. I brought it outside. It started on THE VERY FIRST PULL!! and purred to life, giving me power that I didn't even need at the time..

Maybe I got a good one,, but this generator is something that I wouldn't sell for all the tea in China...
11 commentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
12 of 12 people found the following review helpful
on November 6, 2011
I'll be honest, I didn't even realize this was a China built product. We had a Powermate 5500 we bought in 2005 and it didn't even last two years, and we only used it four or five times before it just quit working. After paying $300 for a carburetor replacement for the Powermate and realizing it was only putting out 1000 watts, we chucked it and bought this generator to ride out Hurricane Irene this year. After 10 years of living in the country, I know when we're going to lose power for a while.

So Irene hit us just north of Richmond, VA and we were without power for 13 days, which was a record even for us. This generator showed up the day before the storm hit, and I literally set it up after work in about an hour. It only took that long because it is damn difficult to work something that weighs over 200 lbs upside down to get the wheels on. However, once I set it up, it started on the first pull. 12 hours later, we lost power for 13 days.

I've read the other reviews, and I'd be furious if my generator broke and no one would fix it, but ours ran 24/7 for 13 days with few interruptions and that alone is remarkable. We were vigilant about the oil changes - twice during the first 20 hours and every day after that, so maybe that is why ours didn't break, I don't know. It is a strong generator, especially for a portable. After the second day of the power outage, I got an electrician out to wire it up to our existing generator breaker box (we didn't have a cable) and it ran our well pump, TV, computers, and lights well enough for two weeks.

It's not strong enough for water heaters or space heaters, but it did manage to run fans nonstop throughout the "Irene Outage". The industrial plastic gas tank is better than the Powermate's metal one, which rusted on the inside and out after the first year (WTF?), and the included 30 amp extension cord has a two-headed male plug so you don't run everything off the same 120V circuit from the generator. It comes with heavy rubber covers for the outlets so if you're running it in rain, you don't get water in the electronics. The handle is reversible, so once you get it where you want, you can turn it around and it makes the whole generator a nice rectangular box, which was great for us because we were hiding under an overhang to keep rain off it during the hurricane.

Honestly, we've had three power outages since Irene and it's still running strong. It was only $849 when I bought it, and if it lasts two or three more years I consider it a good buy. It's already done a years worth of work in three months, so we'll see how next year goes. I'll be sure to come back and amend the review if it dies right off the bat next year.

Otherwise, this is a good generator for less than 1000 bucks. It only gets four stars because it it, quite frankly, LOUD. It's not louder than other cheap generators, but it's just as loud, and it's a little more expensive than those.

***Update 1/10/2013***

This generator is still going strong. We haven't had any more 13 day outages, but it still fires up on the first or second pull and we're well into the 400+ hour mark. The first year I put it back in the shed after use but I've been lazy this year and left it outside under an overhang. It still starts easily, and it isn't rusting. I occasionally use it in the yard to power electric tools that are far from the house. I am very pleased with this product.

Update 9/13/2013

Lost power again due to a tree falling on the power line two days ago. Generator started on the first pull, as always, and ran for 36 hours straight without a problem. I'm still getting the full 5500 Watts continuous and the surge is enough to start the well pump. I could not be happier.
44 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
5 of 5 people found the following review helpful
on May 10, 2012
This generator is awesome. Totally reliable, great on gas, and can power pretty much anything with the 8200 start up power. I'm laughing at the $1,200 price however. You can get this for about 700-800 at Home Depot. Which is another + about this machine.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
5 of 5 people found the following review helpful
on November 8, 2011
Bought this for Hurricane Irene and it was exactly what we needed to save freezer, refrigerator and run lights. Just got done surviving Halloween storm "Albert" in New England. This time it also drove a space heater. We now have about 150 hours on this generator and no issues. I have been changing the oil at less then the recommended fifty hour interval, typically 40 hours. To date it does not burn oil and starts first pull. Fuel consumption at half load seems good also. Hour meter would be nice and the fuel gauge is not very accurate. For the money a good buy. It is a little noisy but in the house the noise is not excessive.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
3 of 3 people found the following review helpful
on December 31, 2011
Bought this generator back in 2009 after a severe ice storm hit New England in December. Lost power for 3 days and said I'd never go without power again. I have use the generator several times since then and just recently we lost power for 3 days on Oct 31. This generator worked perfectly fine. It ran for 3 days continuously without ever shutting it off. My neighbor purchased the same one as me and his also worked perfect. I'm not sure why these other reviewers has issues but one stated their was no circuit breaker, well it's pretty hard to miss, it's right in front....... I would purchase another one if needed. For the price you cant go wrong. If you want the best that purchase a Honda but expect to pay 5 times more... If you have that kind of dough to throw around than have a standby home generator installed.
33 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
2 of 2 people found the following review helpful
on November 7, 2012
I purchased my unit from Lowes 2 days after Hurricane Sandy and have been very happy! I had the unit running from about 6:00AM to Midnight (18 hrs sometimes longer) each day for a week and had it running my fridge, a freezer, neighbor's fridge & lights, my boiler (heat & hot water), our fish tank pumps/filters, several lights, 2 computers, 2 TV's and 2 DVD players. It ran like a champ, always started on first pull and never blew it's circuit breaker! I found it to be less noisy than most, but it's a generator so it's loud. It was very efficient too easily running for 12+ hours on a full tank (7 gals). I checked the oil with each fueling and highly recommend doing that since there is no low-oil shut off with this unit. I have over a hundred hours on the unit now without a single hitch and I'm very pleased and I highly recommend it. I was worth every penny and cost me less than $700 and that's including the tax! It was a great purchase. Read the instructions, follow them, keep it clean and maintained and you should be happy with it as well.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on March 2, 2013
Full disclosure - I've only had this generator for a few weeks. I hope it's running this well for years to come, but I can't speak for the longevity.

A few weeks ago, we (New England) got clobbered with Blizzard Nemo. We had ten trees come down in our yard, including one that ripped the utility cords off the house and right out of the breaker box in the cellar.

After a day, our 15-year-old 2500W generator started leaking gasoline pretty badly. I considered trying to get if fixed and then decided that life is simply too short, and I bought the B&S Storm Responder.

It was fairly simple to set up, and started on the very first pull out of the box. And each time I've started it, it started on the first pull. (Ok, except for that time I forgot to turn the fuel lever to ON.)

It has a fairly simple job to do (deliver power), but it's done it flawlessly. The manual says that on a full tank, it will run for 13 hours. I have to suspect that this is based on a fairly full load, because I put 5 gallons into the 7 gallon tank, and after 14 hours there was still some gas in the tank. This is SO much better than my old generator that gave me about 2 hours per gallon while powering much less.

The only thing I'm not totally thrilled with is the maintenance schedule. Change the oil after the first five hours. Check the oil *every* 8 hours. Service the air cleaner every day. Change the oil every 2 days. Service the fuel valve and spark plug, etc., etc., every 4 days. Seriously??

Well, I'll take care of all the servicing after each power emergency has ended and it's a nice day. I suspect it'll last just fine.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
14 of 20 people found the following review helpful
on October 28, 2011
We purchased this generator from the Home Depot after Hurricane Irene. We checked the oil (and changed it after about 10 hours of operation). After just 2 days (maybe 18 hours of operation), it died. The engine continued to run, but no power was comng from the outlets. HD wouldn't exchange it, but offered to send it out for repair under warranty (not a satisfactory solution since we still had no power at home). Nevertheless, we allowed them to do so, only to have them let us know a couple of weeks later that the generator was "totaled" with $1500 needed for repairs. After several discussions with HD and with Briggs & Stratton, we had to dispute the purchase through our credit card company (thank you, DiscoverCard!) before we finally got our money back. I would absolutely NOT recommend this product. Our next generator will be a different brand and certainly will not be purchased from HD.
99 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
on January 11, 2015
I live in the Trenton, NJ area and after procrastinating for 6+ years I fortunately purchased this unit at Home Depot 2 days before Hurricane Irene. Home Depot helped me get the unit into my Rav 4 and my son helped me offload it into my garage. When my wife came home she asked me what this was and when I told her I bought a generator she rolled her eyes and walked into the house. 2 Days later Hurricane Irene struck and we were without power. The following morning I started the generator and she could use her hair dryer and make coffee, then told me what a great decision I made :-)

We were without power for 3 full days/nights after Hurricane Irene and did not lose any food or necessary conveniences with the help of this unit. In the summer I had a licensed Electrician install a Transfer Switch in case of another emergency so that we wouldn't need to run extension cords throughout the house. Later that year Hurricane Sandy hit followed by a snow storm, each of which dropped out power requiring us to provide for ourselves for a total of 7 days/nights. This generator worked magnificently as I ran it approximately 14 hours/day. Note, I have changed the oil twice, once after Irene and again after Sandy. I run it very 3 months just to test and make sure it works in the event of an emergency. I am very happy with this system and so is my wife.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Questions? Get fast answers from reviewers

Please make sure that you've entered a valid question. You can edit your question or post anyway.
Please enter a question.
See all 2 answered questions


Send us feedback

How can we make Amazon Customer Reviews better for you?
Let us know here.