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Bringing Peace Into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution Hardcover

ISBN-13: 978-0787968502 ISBN-10: 0787968501 Edition: 1st

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Bringing Peace Into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution + Challenging Conflict: Mediation Through Understanding + Beyond Winning: Negotiating to Create Value in Deals and Disputes
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Product Details

  • Hardcover: 322 pages
  • Publisher: Jossey-Bass; 1 edition (September 30, 2003)
  • Language: English
  • ISBN-10: 0787968501
  • ISBN-13: 978-0787968502
  • Product Dimensions: 9.1 x 6.2 x 1.1 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #588,560 in Books (See Top 100 in Books)

Editorial Reviews

Review

"Ever wonder what personal qualities make a mediator effective? Read this wonderfully thought-provoking book for rich insights and diverse perspectives, valuable for novices and experienced practitioners alike."
— William Ury, co-author Getting to Yes, author The Third Side

"An important contribution about not just what we do but who we are as mediators. The authors reexamine often overlooked first premises. A must read for any self-reflective peacemaker."
— Eric D. Green, Law professor, co-founder, Endispute, Inc. and Resolutions, LLC.

"Finally, a book that touches on the heart of the mystery of mediation. Bowling, Hoffman and company have opened vistas for all mediators to use as touchstones for their work."
— Gary Friedman, co-founder and director of the Center for Mediation in Law

"This book is a must-read for both masters and novices in the field. Without ignoring the important issues of competency and credentialing, this book forces us to try to understand what we do at a level that surveys and
questionnaires cannot uncover. It is a gem that will gleam for many years to come."
— Homer La Rue, arbitrator, mediator, law professor

"Anyone curious about how a skilled and self-aware mediator can help people in conflict will want to read this book. Drawing on philosophy, psychology, the arts, and education, the authors explore how mediators can bring real and lasting value to people in conflict."
— Susan Hackley, managing director, Program on Negotiation at Harvard Law School

"This rich collection of essays offers an array of perspectives on the mediator's dynamic effect on the parties and their conflict. It will provoke reflection and provide insight for even the most experienced mediators about who we are, what we do, and why it matters."
— Marjorie Aaron, mediator and law professor

From the Publisher

"Ever wonder what personal qualities make a mediator effective? Read this wonderfully thought-provoking book for rich insights and diverse perspectives, valuable for novices and experienced practitioners alike."
-- William Ury, co-author Getting to Yes, author The Third Side

"An important contribution about not just what we do but who we are as mediators. The authors reexamine often overlooked first premises. A must read for any self-reflective peacemaker."
-- Eric D. Green, Law professor, co-founder, Endispute, Inc. and Resolutions, LLC.

"Finally, a book that touches on the heart of the mystery of mediation. Bowling, Hoffman and company have opened vistas for all mediators to use as touchstones for their work."
-- Gary Friedman, co-founder and director of the Center for Mediation in Law

"This book is a must-read for both masters and novices in the field. Without ignoring the important issues of competency and credentialing, this book forces us to try to understand what we do at a level that surveys and
questionnaires cannot uncover. It is a gem that will gleam for many years to come."
-- Homer La Rue, arbitrator, mediator, law professor

"Anyone curious about how a skilled and self-aware mediator can help people in conflict will want to read this book. Drawing on philosophy, psychology, the arts, and education, the authors explore how mediators can bring real and lasting value to people in conflict."
-- Susan Hackley, managing director, Program on Negotiation at Harvard Law School

"This rich collection of essays offers an array of perspectives on the mediator's dynamic effect on the parties and their conflict. It will provoke reflection and provide insight for even the most experienced mediators about who we are, what we do, and why it matters."
-- Marjorie Aaron, mediator and law professor

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Most Helpful Customer Reviews

1 of 1 people found the following review helpful By Larry D. Dressler on November 8, 2010
Format: Hardcover Verified Purchase
Very few books focus on the inner dimensions of conflict resolution -- our mental, emotional, even spiritual state as we work in rooms filled with fear, anger, confusion, and despair. "Bringing Peace Into the Room" is a well-written exploration of the internal qualities we must cultivate as conflict resolution professionals. I interviewed one of the authors while writing my own book on the topic and it continues to be one among a few books on my shelf that I reference regularly.
Larry Dressler, Author
Standing in the Fire: Leading High-Heat Meetings with Clarity, Calm, and Courage
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