- Platform: Windows 2000 / Me / XP
- Media: CD-ROM
- Item Quantity: 1
Product Details
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Most Helpful Customer Reviews
20 of 20 people found the following review helpful:
1.0 out of 5 stars
No Support,
By NLMC "Carol" (Dwight, IL) - See all my reviews
This review is from: Broderbund Print Shop 21 Pro Publisher Deluxe [Old Version] (CD-ROM)
I just received the New Print Shop 21 Pro Publisher Deluxe to replace my Print Shop 12 which I lost. I loved Print Shop 12. It was easy to work with and the clip art was great. After installing the new Print Shop 21 I had needed customer support for this product. I was having trouble with getting online to retrieve the clip art. About half of all the clip art on this program you have to retrieve by going online. (I have dial up service on my computer)I went online (from another computer with DSL) to receive customer service as suggested and got nowhere. I finally called their 800 number to try and get help from there but guess what, you're referred back to their website with no support. They tell you to email them describing what the problem is and they will get back with you ASAP. Well, they sure did get back with me. They told me to go back to their website again. They just keep bouncing you around in circles and you get nowhere. I did get a couple of (GET LOST!) phone numbers from them but you have to pay $2.95 a minute to talk to someone. I am really disappointed in their product this time and especially their customer service. Excuse me, THERE IS NO CUSTOMER SERVICE! I have ordered their version 20 from e-bay in hopes that it will work a little better then the new version. I will be boxing up my new program and sending it back for a refund. I should have listened to everyone else who rated this product. Seems like all of the ratings so far are very poor and I've just added one more. :(
21 of 22 people found the following review helpful:
2.0 out of 5 stars
Lots more money for nothing.............,
By
This review is from: Broderbund Print Shop 21 Pro Publisher Deluxe [Old Version] (CD-ROM)
This program is useless. I wanted to upgrade from MS Publisher as I edit a 16 page newsletter. I can see no difference between Printshop Publisher and the $30 reg. printshop programs. At least nothing that I would use on a regular basis. Besides the money difference, I am having a problem with fonts changing. It seems when you want to open a legal document which you have spent hours creating, you can't open without first changing the printer settings. If you do, it defaults to letter size and changes all of your fonts to smaller sizes. When you have worked for hours on a design, you don't want to have to go back in to correct all of these changes. I have written several times to the company and gotten no response, so evidentally their customer service is as useless as their product. I have used Printshop at home for at least 6 years and upgraded annually, but am very sorry that I recommended it to my company. I feel responsible for their needless purchase.
18 of 19 people found the following review helpful:
2.0 out of 5 stars
Broderbund Print Shop 21 Pro Publisher Deluxe,
This review is from: Broderbund Print Shop 21 Pro Publisher Deluxe [Old Version] (CD-ROM)
This was alot of money for what this program offered.
Many other print shop programs can do many of the things that this program can do but for alot less money. Not happy with this program at all!!!!
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