This pillow is amazing, it was a little tricky programming the remote at first, but once I read the manual (YES! I suggest reading the manual first). It was a breeze. Here's a tip: the remote will seem like its off at first after you put the batteries in but its not you HAVE to press the activate button for 3 seconds. Then the blue light will come back on. Then an easy way to set the remote is to just turn your TV on, then press TV on the remote for 3 seconds then start pressing the up channel button on the remote until the TV turns off, when the TV turns off press OK and you're done. You can do this for everything else too. Once I programmed it, I FELL IN LOVE. The remote is so easy to use and the buttons are the best, they are easy to push and I love the click sound it makes, and the pillow itself is so plush overall its the best gift u could get for a TV lover like myself.