Brother CTS-410-ES 900 MHz Digital Quattro 4-line Executive Phone System with Caller ID

by Brother

Product Details

• Product Dimensions: 7 x 9 x 4.2 inches ; 3.1 pounds
• Shipping Weight: 5 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B00004R8VF
• Item model number: CTS-410-ES
• Average Customer Review: 2.2 out of 5 stars  See all reviews (8 customer reviews)
• Discontinued by manufacturer: Yes
• Date first available at Amazon.com: February 24, 2000

Product Description

Amazon.com Review

Designed to operate either as a stand-alone unit or as part of Brother's Quattro cordless phone system, the CTS-410-ES executive speakerphone is a versatile unit that works well for both individual and small-office use.

Like similar units, such as AT&T's 954 speakerphone, the Brother CTS-410-ES can handle up to four separate lines. This unit, however, is also caller ID and voice mail ready (provided you subscribe to those services through your local carrier). This unit also has the advantage of working with Brother's Quattro cordless phone system, which means it is compatible with a network of up to 12 phones, making it an ideal receptionist unit.

Among the most powerful business features is the ability to forward calls to cordless handsets with the Quattro phone system. Individual users will appreciate such features as speed dialing that stores up to 18 digits, a caller ID log of up to 99 numbers, and auto busy redial.

The phone includes a headset for hands-free conversation. Although the headset fits rather awkwardly, its noise cancellation feature provides for crisp reception on both ends of the line. A data port automatically connects devices such as modems or fax machines to line four.

Whether you need a feature-rich unit to work within your Brother Quattro cordless system, or merely a phone that can handle a variety of individual needs, the Brother CTS-410-ES is a strong choice. --John Frederick Moore

Product Description

Manufacturer's Part # CTS-410-ES
This product is Refurbished.

Features:

• 4-line speakerphone--works as a stand-alone or as part of a system
• Built-in caller ID and 99-number call log
• Desktop data port provides quick access to line 4
• Message-waiting light provides visual indication of new messages

Technical Data:

• Type: Expandable or stand-alone speakerphone
• Number of lines: 4
• Expandable: Yes with other optional CTS410ES units
• Caller ID: Yes built-in works for all 4 lines
• Call log: Yes 99-number memory works for all 4 lines
• Headset jack: Yes
• Message-waiting light: Yes
• Desktop data port: Yes
• Intercom: Yes
• Hands-free answering: Yes
• Paging: Yes
• Directed call transfer: Yes
• Line-status indicators: Yes
• Line privacy with release: Yes
• Flexible ringing assignments: Yes
• ...

  This product is Refurbished and comes with a 90 day warranty.

See all Product Description

Customer Reviews

Most Helpful Customer Reviews

5 of 6 people found the following review helpful:

2.0 out of 5 stars good base, lousy reception, May 20, 2001

By 

Timothy Heuring (Rehoboth Beach, DE United States) - See all my reviews

This review is from: Brother CTS-410-ES 900 MHz Digital Quattro 4-line Executive Phone System with Caller ID (Office Product)

After installing this system including the base unit, caller ID unit, 900Mz cordless broadcast unit, and 2 handsets, we found the base unit to work well enough.

However, if you plan on using the cordless capabilities, you will be very disappointed. The people on the other end of the line will swear that you sound like you are on a cell phone with constant breaking up and static. Try dialing a number is next to impossible on the handsets as well, because half of the numbers you hit will not register as tones when you hit them even though they display on the LCD.

After 3 days of frustration, we bought the Panasonic KX-TG4000B 2.4GHz Four-line System and we are extremely pleased with only ONE base unit that does the work of the Brother's 3 separate systems. Also, the longer range with the 2.4 GHz compared to the 900Mz is appreciated by all.

If you are looking for a 4-Line Base unit and nothing more, this unit might work for you. I have an extra one to sell (only 3 days of use).

1 of 1 people found the following review helpful:

1.0 out of 5 stars Defective line of phones was discontinued, April 6, 2003

By A Customer

This review is from: Brother CTS-410-ES 900 MHz Digital Quattro 4-line Executive Phone System with Caller ID (Office Product)

Nice idea--4-line system, intercom, caller id, cordless, speaker phones, etc. But in practice, these phones simply broke down. Brother no longer sells these.

We spent ~$900 on a system of these with both speaker phones and cordless variety. Cordless failed after an exchange, and cust service blamed our airwaves (radio station or something, perhaps). They swapped our cordless units for more speaker phones. But one-by-one, the speaker phones failed, with symptoms being cracking, popping sound on speaker and handset, or simply not being able to hear anything at all. We now have only 4 functioning speaker phones, and I fear they will die too. Problem is, I'd have to buy a whole new system to fully cover our house.

Be careful when buying a multi-line phone system for your small office or house--make sure it has been proved reliable, or you could get burned.

1 of 1 people found the following review helpful:

1.0 out of 5 stars Worst telephone I've ever bought, September 13, 2002

By A Customer

This review is from: Brother CTS-410-ES 900 MHz Digital Quattro 4-line Executive Phone System with Caller ID (Office Product)

This is the worst phone system I've ever bought. We bought five phones for our house. Only one still works. The rest all failed in different ways.