Top positive review
1,002 of 1,019 people found this helpful
Read this before you buy toner!
on October 13, 2013
Great printer, but the toner life is based (as far as I can tell) solely on pages printed. So if you print x number of pages even with only a single dot of color on it, the printer will count that as a page printed in that color. My starter black toner quit after 250 pages.
Here is how to fix this - open the top of the printer, then simultaneously press the "Secure" and "X Cancel" buttons. This will put the printer into a special service mode. Use the + and - buttons to scroll to whichever toner you want to reset. Each color should have three options which, I believe, allow you to tell the machine what type of 'new' toner cartridge is installed. I think "Y.TNR-STR" is yellow cartridge standard, "Y.TNR-HC" is for the high yield yellow cartridge and "Y.TNR.STD" is for a standard yellow cartridge. Once you've selected the cartridge you want to tell it you're installing hit the "OK" button and will get an "OK reset cancel" type screen. Hit the up arrow to reset. Now you're back to printing in style!
Replace your toner cartridges need to be replaced, not when it tells you to.