Customer Reviews

Brother IntelliFAX-1840c Color Inkjet Fax Machine

5 star:		(3)
4 star:		(2)
3 star:		(0)
2 star:		(1)
1 star:		(5)

 

 

I have a Brother 1840C fax machine. I didn't need the color capability when I bought it, never used it and I still don't. But every day the machine "cleans" itself, using a little of the color inks. And when any cartridge is empty, the entire machine stops working. You have to buy new color cartidges even if you never use them, because the machine makes sure they're used up over a few months. I bought this machine because I thought the consumables would be appropriate. Now I'm off to the supply store to buy Cyan and Magenta just so I can print out a black and white fax. Grr!!!!

I bought this machine for a client, and from the 2nd day, it wouldn't stop jamming. Virtually every 2nd page, it jammed. I bought different multi-purpose paper for it to no avail. I traded it in for a Sharp for the same price and have no problems now. Avoid THIS particular fax machine like the plague.

I love the fact that this faxes quickly and efficiently, and that it makes black and color copies, but takes up not much more space than a fax machine. I have just tested the color copy feature today for the first time, and I am pleased. It is fast and sharp. You can fax multiple pages without having to separate pages or have pages go through together as was the case with a fax machine that I owned for only a few weeks due to its poor feeding problem. I don't know about color faxes, so I'm not sure if I would ever use that feature. It's just a nice compact desktop way of having fax and copying options virtually at your fingertips. The unit is well-designed and appears to be well-built. I am using this fax/copier in a home office primarily for faxing out and making copies. I use a fax service from innoport.com for incoming faxes that are delivered to my email.

Since I wrote this, I have had an a vertical black line on all incoming faxes,and black and white and color copies. I am going to attempt to clean the scanner glass per the instructions of technical support. The other frustrating thing is that the bar that rolls the paper through the machine is very tight, so it can get jammed at times, but on the plus side, this machine feeds sheets of paper usually fairly well. A mixed bag - sorry I can't change my review to 3.5 stars. The color copy quality (aside from the vertical line) is very good and rivals that of an inkjet printer. The features for enlarging, reducing and changing tone and contrast are also very intuitive and helpful. It also is a very fast copier in black mode.

a defective machine that failed to fun ction al all-the company gave me directions to pursue that we're impossible to follow -the only bright part ofthis deal is that Amazon took back the machine without conflict ot hesitation - full postage paid and full refund.Additionaally the machine itself was "tinny",insubstattial and cheap appearing.

I bought a Canon for about thr dsme price at Best Buy-worked beautifully fron the get go-and appears a well designed and substantial machine - has some substance to it,

Thanks Amazon for trying but I would advise you to drop the line, D Macdonald

I PURCHASED THIS FAX FOR $99.99 WITH A $40.00 REBATE.THIS UNIT CAN FAX AND PRINT IN COLOR AND BLACK. THE PRINT IS VERY CLEAR.I CONNECTED THIS UNIT TO MY PC WITH A USB 2.0 CABLE,IT CAN'T BE OVER 6' LONG .THIS IS A PLUS BECAUSE YOU CAN PRINT FROM YOUR PC.IT HAS A 300 PAGE MEMORY AND 10 ONE BUTTON INSTANCE PHONE NUMBERS CONNECTOR.THERE ARE 4 INKJET CARTRIDGES WHICH IS GREAT BECAUSE YOU CAN REPLACE THE COLOR THAT IS NEEDED.THE SOFTWARE DOWNLOAD IS VERY SLOW FROM THE WEB SITE ONLY.I HAD TO TRY 4 TIMES BEFORE I GOT THE PRINTER AND FAX SOFTWARE.I RECOMMEND THIS FAX OVER A TONER FAX ANY DAY. IT HAS A QUICK SETUP AND A LARGE OWNER MANUEL TO EXPLAIN ALL THE FEATURES.THIS MACHINE REALLY LOOKS NICE AND EXPENSIVE.IT IS A GREAT BUY AND THE $40.00 REBATE IS A PLUS.

The Machine works well.But if you have money to burn for ink, this is your machine. It will not fuction unless all of the ink cartriges are full. Example; say you are printing a black & white document only, if your yellow or blue is out, you will not be able print anything.This ink is not cheap at all. The three colors will run you about $40. The black ink will run you $25.Do you really want to pay $65 every three months on ink when you can buy a brand new HP 640 for $59? Until Brother can improve the ink system, LEAVE THIS ITEM ON THE SHELF!

I just again gave it a yellow cartridge although I've only printed black, because it wants one, and it wants another one. The one I removed I only put in last week, and it sure looks full of ink to me. This is ridiculous and I have spent a lot of money - more than the fax machine is worth - on COLOR ink when I am only receiving black and white faxes. It just won't print when it THINKS it needs more color ink! I am ready to throw it out - right now I can't get it to print without going out and buying more yellow cartridges to "try" them out, because it refuses to recognize this one as having ink.

And by the way, I couldn't find any help on the Brother site. It seems that this machine is no longer in their pull-down list. I did, however, find many unhappy reviews on the web with others having the same problems.

I like this machine. It's easy to use, the quality and speed are good, and the additional USB connectivity is very useful. Since I refill all my printer cartridges rather than replace them, I found the cartridges on this machine easy to refill. I'd recommend this machine.

After reading the quick set up and part of the manual I finally got the machine going. I am very pleased with the easy functions....once you follow the directions the machine has a memory...I love the fact that it also makes copies....I am very happy so far with this machine...just waiting on my rebate.....

Brother quality has always been good, that also goes for thier intellifax machines.