Customer Reviews

Brother IntelliFax-4100E High Speed Business-Class Laser Fax

5 star:		(51)
4 star:		(4)
3 star:		(1)
2 star:		(1)
1 star:		(4)

 

 

I have bought 2 of these over 3 years, one for my office and one for my better half. My new one has already proved itself invaluable. Easy to use, relatively inexpensive replacement cartridges and good quality print quality.

Mainly I like that it is reliable and very easy to setup with very few paper jams.

Our office is very happy with this replacement fax machine. Our old one died after a decade or so. We replaced it with a fax that used ink cartridges and were replacing the cartridges weekly, as well as dealing with paper jams and ink leaks. This Laser Fax machine was the replacement to the replacement and we are so glad we did so. We find The Brother IntelliFax-4100e to be quiet, fast and efficient. Very satisfied.

Good quality fax. Very fast. There are several design flaws. 1) There is no obvious way to print a receive header showing the time that the fax was received. 2) The LCD is unreadable unless the fax is used on a low table. 3) The stop button does not cancel the outgoing fax. (You have to hit an additional non-intuitive key.) I have not tried using it as a printer. This fax replaces an HP 3015 whose feed finally failed after years of heavy use. This is faster than the HP, but the interface design is not as good.

We just ordered our 2nd machine for our office. It is speedy, efficient, and easy to use. It has a large capacity memory for scanning - an important component for us since we routinely fax and receive documents up to 100 pages. It took just a few minutes to set up and operate, a plus for a busy office of so-so tech savy folks.

I purchased the 4100e nearly three months ago for my business, and I can't think of one bad thing to say about it except for the delay in printing when it's waking from sleep. I have an HP 2300 printer attached to my home computer and I'd gotten used to a quick response time when submitting a print job. I use the print, fax, and copy functions and I'm extremely pleased with the resolution and quality of each. If you need a heavy duty copier, then, well, I guess you wouldn't be looking at this machine, but it suits my needs for a fax machine, printer, and occasional copier for jobs numbering 10-15 pages each.

Im very happy with this fax machine. This fax scans documents very fast and has a paper drawer. I would recommend this item. The only problem i had with it was when there was a power outage.. you have to put in a code to reset the machine.

Here is the procedure to configure Brother 4100e fax machines to work with faxing over VoIP.

Enter Maintenance Mode:

1. Unplug power from rear of fax machine, hold the Menu button while plugging power back in. Continue to hold the Menu button until "Maintenance" appears in the LCD window.
2. There are no helps for the Maintenance mode. Follow parameter change procedures to the letter.

Changing Baud Rate from Automatic to 9600:

1. Enter 10 (one, zero). This will bring up WSW00 on the LCD window.
2. Change the 00 to 19. If the baud rate is set to automatic, the numbers that appear will be 11100010.
3. Change the 11100010 to 01100010. This sets the baud rate to 9600.
4. Press the "Set" button just below the LCD window.
5. Press "Stop".
6. Enter 99. This will exit Maintenance mode and make the fax ready to use again.

Changing the Error Correction Mode (ECM):

1. Enter Maintenance Mode (see directions above).
2. Enter 10. This will bring up WSW00 on the LCD window.
3. Change the 00 to 22. If the ECM is turned on, the numbers that appear will be 00000000.
4. Change the 00000000 to 11000000. This turns of ECM.
5. Press the "Set" button just below the LCD window.
6. Press "Stop".
7. Enter 99. This will exit Maintenance mode and make the fax ready to use again.

We bought this to replace an aging Muratec machine. Boy, was this a step up in performance. This machine is way faster. If you are looking for an economical, fast and reliable office fax then this is for you. When our inkjet fax machines in our branch offices give out we'll likely be replacing them with the Brother.

Update: After using this for over two years, not much has changed. It is still working well and we are quite happy with it. The only issue we have had is that if you have multi-page faxes we have found that if the pages are pushed too far down into the machine it may grab more than one page at a time. We have rectified this by setting the papers in only to the point where the machine recognizes them.

***EDIT 3 MONTHS LATER*** This machine is the world's worst fax machine. You never know for sure whether a fax is sent or not and it seems to "lose" about half of them. The worst part is that you can't cancel a fax print job! That's right! If some idiot sends you a 100 page fax, YOU CAN'T CANCEL IT! It just keeps printing using up all your ink and paper. Total piece of crap!

***ORIGINAL REVIEW***Great machine. Its the first drama-free fax machine I've owned. Plug it in and it runs quietly, quickly, and dependably. I had my main office printer go out so I downloaded a driver from the internet and hooked it up to my network to use as a backup printer. It works so well, I just might keep using it as the office printer and the fax machine. Really nice product.

I purchased this fax copier for the office and we love it. Its quiet operation and smooth paper flow makes faxing a pleasure. I highly recommend it for small to medium business operations or home use for the busy homeowner.