Brother Intl CYAN TONER CARTRIDGE ( TN04C )

by Brother

Product Details

• Product Dimensions: 14 x 9 x 3.8 inches ; 2.5 pounds
• Shipping Weight: 3 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B0001GU8KU
• Item model number: TN04C
• Average Customer Review: 2.5 out of 5 stars  See all reviews (4 customer reviews)
• Date first available at Amazon.com: October 7, 2007

Product Description

6600 Page - Cyan - Toner Cartridge - Package: 1

Customer Reviews

Most Helpful Customer Reviews

2 of 2 people found the following review helpful:

3.0 out of 5 stars First one was defective - replacement worked, December 14, 2009

By 

S. Joseph (Florida, USA) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Brother Intl CYAN TONER CARTRIDGE ( TN04C ) (Office Product)

I paid extra and purchased a new Brother brand toner because I wanted to be sure I had no problems. In spite of that, the Cyan cartridge leaked in the machine. I called Brother support: I was instructed to perform several procedures (most of which I had already done) to confirm the printer was okay. After weeks of back and forth, I was told that the toner and the printer were out of warranty. I was welcome to pay the authorized service shop to inspect and clean my printer, and was advise that I was stuck with the leaking toner. Very frustrating. . . . Fast forward to the end: with the assistance of Amazon's customer support, we were able to get the toner replaced. The replacement cartridge (and three passes at cleaning my printer) solved the problem.

Lessons learned:
1. purchase your toner cartridges just before you install them - don't let them sit on the shelf long enough to risk going over the 90 day warranty
2. I can't rely on Brother customer / technical support for urgent resolution or problem ownership. Local support is only through authorized service shops. If you aren't willing to deal with that, then consider a service contract.
3. Amazon's customer support is outstanding. Consider engaging them if your seller, vendor, or manufacturer fails you on a product you bought through Amazon. Be sure to document all of your interactions.

I will probably still purchase Brother toner (from Amazon), but will not assume they are perfect. I will be sure to install them within 30 days of receipt. My page volume is low enough that paying a little extra for a new cartridge is not a big deal.

1.0 out of 5 stars Remanufactured - NOT EOM as advertised., March 11, 2010

By 

D. Chung (Los Angeles, CA) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Brother Intl CYAN TONER CARTRIDGE ( TN04C ) (Office Product)

It seems like a fraudulent ad to me. I ended up getting a remanufactured item when it clearly states on the ad that's an original Brother OEM. What a freaking waste of my time!!! Now, I have to scramble to get a replacement. NEVER AGAIN WITH THIS VENDOR - Vivamart!!!

5.0 out of 5 stars nice price for nice toner product-refurbished, December 29, 2009

By 

Duane Wong (Somerset, PA USA) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Brother Intl CYAN TONER CARTRIDGE ( TN04C ) (Office Product)

Excellent price for nice product for my laser printer-needed toner at an economical price. good warranty (1 year).