Customer Reviews


8 Reviews
5 star:
 (1)
4 star:    (0)
3 star:    (0)
2 star:
 (2)
1 star:
 (5)
 
 
 
 
 
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5 of 6 people found the following review helpful:
5.0 out of 5 stars So Far, Nice Piece of Equipment
Have only had it a week but am particularly impressed with the copy machine function. The copies are almost identical to the original and it takes one button and a few seconds for the whole process. Scanned a photo to my computer, and used the OCR function to scan a page of text into Word. The fax receives 4.0, but I haven't tested the send fax yet. Color Copies look...
Published on January 13, 2003

versus
2.0 out of 5 stars Reliability
Beautiful machine as far as cosmetics, but so is a mercedes.

And of course the high cost of maintenance, namely printer

cartridges. No capability for extra high capacity ink storage

resulting in frequent changes whether machine is used for heavy

or little use. Any fault in system disables all functions.

Sometimes...
Published on September 25, 2004 by GITV


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5 of 6 people found the following review helpful:
5.0 out of 5 stars So Far, Nice Piece of Equipment, January 13, 2003
By A Customer
This review is from: Brother MFC-3200c Multifunction (Office Product)
Have only had it a week but am particularly impressed with the copy machine function. The copies are almost identical to the original and it takes one button and a few seconds for the whole process. Scanned a photo to my computer, and used the OCR function to scan a page of text into Word. The fax receives 4.0, but I haven't tested the send fax yet. Color Copies look great, too. I can't complain about anything yet. I hope it is conservative with the ink.
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1.0 out of 5 stars Please never ever buy this multi-function brother MFC-3220C, February 22, 2007
This review is from: Brother MFC-3200c Multifunction (Office Product)
I have to keep changing the cartridges every 3months even while I use the machine sparingly. I have to compulsorily change the color cartridges, though the black ink cartridge is full. I rarely use color. To top it all, I get the lousy error message Error-41.

I bought this machine thinking I will have a fax machine for some occasional use. I repent buying this. I will never ever buy another Brother machine.
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1.0 out of 5 stars I will never again purchase a brother machine again, June 30, 2005
This review is from: Brother MFC-3200c Multifunction (Office Product)
I use my 3220C at home. My experience is if you don't print every day the printer head drys out. I tried to clean the head with water, alcohol etc. and could not repair it. I contacted Brother support and they gave me a Service Center adress 50 miles away. I live in a large city! I bought a new head for $40. Guess what! The head dried out again. I bought a complete new same machine for $99, because thought I must just have gotten a bad one and I also had two spare cartridges sets. Guess what! Man do I feel stupid.

Also, when the cartridges are 2/3 empty. The machine displays the cartridge is emtpy and you can't do anything with the machine until you replace the cartridges. Most of the times you need to replace all cartridges at the same time. God knows why. I'm not using much color! How the heck do the color cartriges run empty all the time?

This product stinks. My suggestion. Do not buy this product, no matter how cheap you can get it.
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2.0 out of 5 stars Reliability, September 25, 2004
This review is from: Brother MFC-3200c Multifunction (Office Product)
Beautiful machine as far as cosmetics, but so is a mercedes.

And of course the high cost of maintenance, namely printer

cartridges. No capability for extra high capacity ink storage

resulting in frequent changes whether machine is used for heavy

or little use. Any fault in system disables all functions.

Sometimes problem cannot be resolved with one color replacement,

so better choice is to replace all colors at the same time which

increases cost of operation.

Disappointed!
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1.0 out of 5 stars Stay Away From Brother MFC Series, August 4, 2004
By 
This review is from: Brother MFC-3200c Multifunction (Office Product)
Buyers beware! I purchased an MFC-3220 just 3 months ago and have used it only as a fax machine printing black only. With previous experience on Epson and HP machines, I thought that i'd never have to replace the color cartridges. Well, it turns out Brother customer support says that air bubbles get into the cartridge and dry them out, even when you're not using them, meaning a $100 cartridge replacement every 3-5 months!

A Call to customer support provided no help whatsoever, but they offered to take my order for new cartridges! Threw the MFC in the trash and picked up an HP.

If you're looking for an MFC, stick to HP. It may cost more, but you'll save a ton of money on refillable cartridges.
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1.0 out of 5 stars do not buy this machine!, May 21, 2004
By A Customer
This review is from: Brother MFC-3200c Multifunction (Office Product)
Even though I only ever print black type, the "head cleaning" process manages to empty ALL of the cartridges (including the 3 color ones) in only a few weeks. They run about $18 each so imagine how much fun that is. The great part is that the machine will not work at all if the color cartridges are empty. What a ripoff! Also the "transport" thing that holds the ink is easily damaged if you move it by hand.

I will probably take a baseball bat to it one of these days. Serenity now!

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1.0 out of 5 stars WORKS FINE EXCEPT, November 27, 2003
By 
David Brothers (LOS ANGELES, CALIFORNIA) - See all my reviews
(REAL NAME)   
This review is from: Brother MFC-3200c Multifunction (Office Product)
THIS UNIT WORKS FINE EXCEPT,THERE ARE 3 CARTRIDGES BLACK, AND THE (2) COLOR CARTRIDGES.

FOR SOME REASON AND YOU KNOW WHAT THAT REASON IS. WHEN EITHER CARTRIDGE GETS BELOW A CERTAIN POINT, THE NORMAL DISPLAY ON THE MFC3200C GOES OUT AND A WARNING IS CONSTANTLY DISPLAYED, AND CANNOT BE REMOVED UNTIL IT IS REPLACE THE MODE DISPLAY THAT YOUR MACHINE IS IN FAX & TAD OR OTHER CHOICES REFUSES TO DISPLAY ONCE YOU GET THIS MESSAGE(YOU ARE GETTING NEAR EMPTY.) AND IF YOU DON'T CHANGE THE CARTRIDGE NO MATER WHICH ONE THAT IS NEAR EMPTY; THE WHOLE MACHINE DISFUNCTIONS & MALFUNCTIONS.

THAT INCLUDES THE PRINTER WILL NOT PRINT, THE FAX WILL NOT RECEIVE FAXES AND THERE IS MALFUNCTION WHEN YOU TRY TO FAX. MOST OF ALL IF YOU DON'T FAX,COPY OR PRINT BUT ONLY OCCASSIONALLY; ALL (3) CARTRIDES DRY UP, AND SOON. I USE THE COLOR CARTRIDGES VERY OCCASSIONALLY AND I MEAN WITH VERY LITTLE USE ON INSCRIPTIONS & EDGINGS IN PRINT SOME TEXT AND A FEW COLOR PICTURES. AND I MEAN A FEW!

BECAUSE OF THE WAY THIS BROTHER FAX SYSTEM IS UTILIZED AND I KNOW OF A FEW FAX MACHINES THAT ARE NOT THIS STRICK, I NOW WILL BUY DISCOUNT CARTRIDGES AND REFILL KITS ONLY, AND NEVER BUY BROTHER AGAIN.

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0 of 1 people found the following review helpful:
2.0 out of 5 stars Great Fax, Copier, Printer - No PC fax or Color scanner, May 1, 2003
By 
"irie237" (Jamaica, NY United States) - See all my reviews
This review is from: Brother MFC-3200c Multifunction (Office Product)
I got this unit to redue the clutter on my desktop after a HP K60 died on me a few months after the warranty expired. Also to scan my papers using the ADF to further reduce clutter.

The stand alone functions fax, copier work great.
However the PC based functions failed with the exception of the printer(I downloaded a separate driver from the site), The drivers for the PC fac and scanner failed to install on XP and millenium the MFC-3200c keeps being detected as 1800, tech support was unable to solve the problem at one point diabling my mouse.

A good concept at a great price, if I had resloved the issues with driver installation I would have given it a 4 or 5. With the issues I give it a 2.

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