Customer Reviews

Brother MFC-4420c Multifunction

5 star:		(1)
4 star:		(3)
3 star:		(3)
2 star:		(3)
1 star:		(22)

 

 

I liked this printer at first because I was able to insert my CF card from my digital camera right into the front of the printer. It would then download all my pictures.
Soon I found the ink clogs so easily that after about 5 pages printed the black ink was only half there. It was very light and smudged. I would have to get it to run a cleaning cycle. Sometimes it had to clean 3 times or so before the black would work. It also happened with the colors several times.
The photo printing was so-so.
Then I got an "error 41." This says to unplug the printer and call brother. Great. Its a generic catch all error I've found and it can mean your printer is now useless. This happened to me after only having the printer 5 or 6 months.

You know, today my wife and I were discussing how this scanner/fax was the worst piece of garbage we have ever purchased. Notice, I left off the word "printer." That is because it's spent more time performing the print-head cleaning than it has actually printing anything.

But alas, it was done in by the very act it seemed to enjoy so much. After a few months where we only used it as an outgoing fax, I took it to my office. Once there, I performed the head-cleaning ritual 8-10 times before the printer would deign to lay down some ink. After the 12th head cleaning the MFC-4420c committed printercide; the message "Machine error 41 - unplug and call Brother" scrolls incessantly across it's LCD display.

I believe the only remedy is to ship this rubbish back to Brother. Unfortunately, the 4420c is not worth the cost of shipping.

I bought this printer for a friend. It was refurbished, but it still had a 1 year warranty from the date of purchase. The printer worked flawlessly for the most part within the warranty timeframe. Some two months ago it began complaining that some of the inks were low, even if they were full or new. Just weeks after the ink problems, the machine displays on its LCD "MACHINE ERROR 41... CALL BROTHER". Having come on this website by accident while researching this error, I am surprised at the amount of people with the same problem. Now I am convinced this is all made intentionally, no way something completely stops working immediately after the warranty. Repair costs are simply not worth it at $150 to $200 dollars. The most ingeniously evil plot about this error is that, in essence it blocks the whole machine from being used. Can't print, scan, fax, copy - nothing. The only thing you can do is throw it into the trash if you don't want to dish out cash to fix it. Absolutely evil machine, along with its creators. Never Brother again, they clearly encase rigged errors to poop the device after the warranty. Next I will go with Canon, maybe HP if the price is right. But HP tends overprice their printers way too much, and for the longest time they did not even offer borderless printing like Canon did for a much lower price with their machines.

I also bought a Brother MFC multi-function printer in this case MFC-3420C. Just 13 months after buying it it started getting Error 41. Brother said the warentee is only good for a year, and so we need to spend $200 to fix it. Same price as a new one. I will never buy a Brother multifunction printer again!!!!!

Like some of the other reviewers here, my MFC (Mal-Functioning Crapper) popped up with the "Machine Error 41.. Unplug Unit then call Brother" after just a few months of use. So I guess this is how it's going to work with Multi-Function printers, you pay $150 or so, and it lasts a year to 18 months, if you're lucky.

At about 18 months i got an ERROR 41. It means a $150 service call on a $200 printer. What a crock.

I am another recent victim of the dreaded Error 41, just after the warranty period. Had the cartridge empty errors reported here throughout its life. Word needs to get out that Brother inkjet units are very shoddy products designed as disposable items. As far as I know, all Brother MFC inkjet machines use the same head and prone to the same problems. Do a web search on Brother Error 41 and you will see that this a chronic problem that Brother has known about for a very long time. I wish I had done the search before I bought it.

The Brother MFC 4420c, like the 5100 and 3100 models, is prone to the dreaded error 41 message. (Just look up Brother error 41 on any search engine and you will see what I mean) This error message most often occurs within a month of the warranty going out. If you manage to talk to someone at Brothers they will tell you the machine is "broke" Gee, thanks! and should be taken to a repair center where they will charge you more than the machine is worth to fix it! Stick with an HP, or a Canon, or just use a pencil for petes sake, just don't buy this piece of junk!

This is the only and I stress, LAST Brother Printer I will ever own. It was causing me problems from Day 1. Sent back after a few months, took a couple months to get it back, got it back still wasnt working, sent it back again. Got it back after 3 months...... warranty has expired......total pages I've printed, about 30. 2 sets of ink cartriges gone through.... Brother service???? non-existant.....
Customer satisfaction,???NONE.

They should have recalled these printers and given everyone their money back, or replaced with a different printer....

I have been very pleased with this multifunction printer. It is very quiet and has everything you need. One feature that is really nice is that you can hook your digital camera memory card right to the printer and print the pictures without having to go on the computer. I am comparing this printer to our old one, which was loud and wasn't a multifuncion, but the quality of this one is so much better and I love having the copier without having to scan things to the computer. I really reccomend this multifunction printer.