Customer Reviews


29 Reviews
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 (14)
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3 star:
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2 star:
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58 of 60 people found the following review helpful:
5.0 out of 5 stars Easy compact multifunction center
I was looking for a high quality fax and stumbled upon Brother's 5 in 1 Laser Multifunction Center. This is a great piece of equipment for anyone to have, even if you are just looking for a good laser printer. The quality is great and it prints very fast. The fax can store up to 400 pages in its memory if you are out of paper, and the images, when faxed, are all...
Published on November 11, 2005 by Brian Hawkinson

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17 of 20 people found the following review helpful:
2.0 out of 5 stars AWFUL SUPPORT!
The product itself is decent and prints well, but jams when you try to print envelopes. Or, if it doesn't jam, the envelopes come out looking crooked. I called tech support twice, and first they told me that they can't help me because it's not their problem that it's printing crooked, but a problem with the software...That, of course, wasn't true because I was using Word,...
Published on May 31, 2006 by O. Ryabinsky


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58 of 60 people found the following review helpful:
5.0 out of 5 stars Easy compact multifunction center, November 11, 2005
This review is from: Brother MFC-7220 Laser Multifunction Printer (Office Product)
I was looking for a high quality fax and stumbled upon Brother's 5 in 1 Laser Multifunction Center. This is a great piece of equipment for anyone to have, even if you are just looking for a good laser printer. The quality is great and it prints very fast. The fax can store up to 400 pages in its memory if you are out of paper, and the images, when faxed, are all scanned into the memory before the fax dials up the number. This makes for an easy, smooth fax that creates no problems.

I have yet to run into a jamming problem with the fax or the printer. The scanning capabilities are great as well, scanning the image exactly as it looks down to the detail, which some scanners are uncapable of doing. Of course it is a large file to copy so perfectly, but that can always be reduced to a more manageable size. The only downside to the scanning capabilities is that it is not a flat bed, so you won't be able to take noncomforming shapes, such as IDs and so on and scan them. But that is a small price to pay for a great scanner.

All in all, the Brother MFC-7220 Laser Multifunction Printer has met all of my expectations and more. Buy it for the printer, which is exceptional, and you will get so much more.
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40 of 40 people found the following review helpful:
4.0 out of 5 stars Check price of toner and drum before purchase, December 6, 2006
Amazon Verified Purchase(What's this?)
This review is from: Brother MFC-7220 Laser Multifunction Printer (Office Product)
As with all printers, it would be a good idea to check the price of consumables before purchasing this printer. This printer (actually this print engine, as it is used in several other Brother models) has a lower cost than some other Brother units, but you will make it up over the life of the printer as you buy higher-priced toner and drum units. The toner and drum units for this printer cost more than those for other Brother models, and don't last as long. Consider your printing needs and spend more upfront if you will be printing a lot.

As long as you expect this going into the purchase of this printer, it is a great unit. It works as advertised, and Brother has very good drivers under Mac OS X. For the money upfront, you can't beat it. For the future cost of consumables, you may be able to find a better model for your needs.
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41 of 43 people found the following review helpful:
5.0 out of 5 stars Excellent multifunction machine, January 31, 2006
This review is from: Brother MFC-7220 Laser Multifunction Printer (Office Product)
I bought an MFC-7220 for my father who wanted to be able to screen incoming faxes on his computer before they were printed out and fax documents from his computer. This does both and more very well.

My impression of some of the features:
Build quality - very good.
Print quality - very good considering the price and variety of functions the machine has.
Ease of use - although the documentation wasn't the best (which seems to be common among Japanese multifunctions), it was relatively easy to set up and figure out how to do everything. Operation is simple. The software that runs the PC sending and receiving is very easy to understand and run.
Size - nice and compact, and controls aren't crowded.

This is the second Brother machine I've bought (the other was a simple laser printer) and I they seem to be really doing things right.
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17 of 20 people found the following review helpful:
2.0 out of 5 stars AWFUL SUPPORT!, May 31, 2006
This review is from: Brother MFC-7220 Laser Multifunction Printer (Office Product)
The product itself is decent and prints well, but jams when you try to print envelopes. Or, if it doesn't jam, the envelopes come out looking crooked. I called tech support twice, and first they told me that they can't help me because it's not their problem that it's printing crooked, but a problem with the software...That, of course, wasn't true because I was using Word, which is good with envelopes. The next time I called they told me that the envelopes I am using are too thick, which is also total garbage because I was using the most standard #10 envelopes in the world! They were just totally unhelpful!

If you don't plan on printing envelopes, or calling tech support, it's a very nice machine.
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24 of 30 people found the following review helpful:
1.0 out of 5 stars Think twice . . ., November 15, 2007
Amazon Verified Purchase(What's this?)
This review is from: Brother MFC-7220 Laser Multifunction Printer (Office Product)
I bought this item through Amazon about 18 months ago. It worked fine, UNTIL the toner cartridge ran out. I bought a Brother toner replacement cartridge, which cost about $100. And guess what? The machine continues to give me toner cartrdige error messages, and I can't print a thing out. The Brother websites troubleshooting instructions are virtually useless, telling you that if their instructions don't work, buy another cartridge. Really? How many of us have a hundred here or there to sink into cartridges for this machine?

Very frustrating, and a very blase attitude regarding troubleshooting. I will look for a replacement from a company with a better commitment to quality and customer service.
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8 of 9 people found the following review helpful:
5.0 out of 5 stars The best combo of Fax and printer, October 17, 2006
Amazon Verified Purchase(What's this?)
This review is from: Brother MFC-7220 Laser Multifunction Printer (Office Product)
I bought it for my father as fax machine, printer, scanner and coppier.
It does all of it without any problems. Also, it has ability to receive faxes straight to computer.. which is very great feature. Great product by the great company...
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5 of 5 people found the following review helpful:
3.0 out of 5 stars Good function, sticky auto-feeder, November 16, 2007
By 
A. Keswani (San Francisco, CA United States) - See all my reviews
(REAL NAME)   
Amazon Verified Purchase(What's this?)
This review is from: Brother MFC-7220 Laser Multifunction Printer (Office Product)
You can tell Brother makes a high-quality product. Very easy setup, very consistently produces good work.

However, anything I scan or copy has a tendency to get stuck in the feeder. Just a warning - it's a bit sensitive and if past warranty (1 year) can be pricey to fix. I'm switching to a flatbed scanner after the wallet pain this has caused!
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7 of 8 people found the following review helpful:
2.0 out of 5 stars A slow printer, October 17, 2007
This review is from: Brother MFC-7220 Laser Multifunction Printer (Office Product)
My office gave me this to replace my HP laserjet 1300. I tried it out for a couple of days and reconnected the HP, and I now have it on a shelf gathering dust. It seems to go to sleep and has to wake up again. With long documents there seems to be a long delay after a few pages are printed whilst more pages go into memory. Whilst it may be OK for printing documents of a few pages, it's not up to my demands, and I prefer my dedicated scanner (Fujitsu Scansnap) and PC fax software anytime.
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7 of 8 people found the following review helpful:
5.0 out of 5 stars This is the one...personal laser multifunctional printer!, March 12, 2007
This review is from: Brother MFC-7220 Laser Multifunction Printer (Office Product)
Finally, enough of the ink cartridges. The MFC 7220 is exactly what I have been looking for. It prints excellent laser quality copies. I could use this at work and not miss a beat. The included Paperport software allows editing of scanned documents. I have used the fax on a limited basis. Very pleased with the MFC-7220 and definately recommend it.
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3 of 3 people found the following review helpful:
4.0 out of 5 stars Good Printer For the Money, April 3, 2008
This review is from: Brother MFC-7220 Laser Multifunction Printer (Office Product)
A basic unit. It gets the job done without problems or fanfare. Simple to use. A great value. Reconditioned toner cartridges can be bought online for about $30.
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Brother MFC-7220 Laser Multifunction Printer
$199.99 $191.95
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