Most Helpful Customer Reviews
59 of 60 people found the following review helpful:
3.0 out of 5 stars
Nice Printer with Some Problems !!, January 31, 2006
This review is from: Brother MFC-9420CN Network-Ready Color Laser Flatbed MFC (Office Product)
I compared this to all the alternatives in the market (i.e. HP, Epson, Canon) and as of Jan. 2006 it has by far the best specs and nicest features. I have the printer setup using the Ethernet connection, drivers installed very easily and though still on version 1.0 seem to work very nicely. Printer came very nicely packaged and with very easy instructions on how to put it together. Problems or things I have noticed so far are as follows: 1.) Printer makes lots of noise moving the different toner color cartridges in and out, kind of a clumping noise. 2.) Envelope printing is terrible, as mentioned by others. The printer can not print close to the edges so when printing a return address the text does not look good. I have never seen this problem on any other printer, even though the Brother manual states it can not print close to edges. It should be able to print as close to the edges as required by Microsoft envelope mode, IMO. Envelopes I use that are just a bit thicker then normal get stuck in the printer and will not work. There is a setting for thicker paper in the driver which may help but a nuisance to change just to print an envelope, and you can not get to the driver when printing with Microsoft Word envelope feature. Would need to make the change permanent in printer preferences and then go back into Word. Lots of trouble to print an envelope. 3.) No manual feed paper slot is another inconvienience. You have to load any special paper or envelopes into the tray each time. With all this work required to print an envelope your probably better off blowing off the dust on your IBM Selectric. 4.) Brother support via email just sends you canned responses and the two questions I had, I don't think anyone actually read the questions. Overall though the printer is suitable. The copy feature is very nice and easy to use. Just load the paper in the auto feeder and press the COLOR or BW button. Finally I agree with the other poster here also, putting the big marketing sticker on the front of the machine was not a class act. I have not tried to remove it yet but it looks like it would be a pain. Still probably the nicest low cost, All In One, Color on the market. At least until a single pass color unit comes out. Hope my review was some benefit.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
47 of 49 people found the following review helpful:
1.0 out of 5 stars
Beware, April 10, 2006
This review is from: Brother MFC-9420CN Network-Ready Color Laser Flatbed MFC (Office Product)
Do not purchase this machine. Besides the toner being so high you will be in for a surprise at the other consumable items that this machine requires. I purchased my 9420 in October 2005 and it has a page count of 14216. Today it come up with an error code to replace the OPC Belt. After looking in the owners manual I find that OPC Belt has to be replaced every 60,000 IMAGES. Please not that I said images, not page count. After contacting Brother I discovered that this OPC Belt carries a price tag of $503.99. If you add the price of the OPC Belt ($503.99, replace 60000 IMAGES), Fusing Unit ($577.99, replaced approx every 60,000 pages), and the high cost of the toner this unit is a real lemon.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
28 of 28 people found the following review helpful:
1.0 out of 5 stars
Compare lifelong value and DO NOT BUY!!!, August 14, 2006
This review is from: Brother MFC-9420CN Network-Ready Color Laser Flatbed MFC (Office Product)
Unfortunately I did not read the reviews until I received the message on my machine. Consider this: we have had the machine for 9 months and run a small business and print flyers once a month. We have had to replace each toner cartridge once, which is understandable, but we NOW HAVE TO REPLACE THE OPC BELT WHICH COSTS US $500. This will run out in 60,000 images, not pages, but images. We will also have to put in a new fuser which is $577. SO, for a machine that is depreciating, in one years time, we will have to put in an additional $1077 NOT COUNTING the toner cartridges. It's like buying a $10,000 car which needs $8000 tires! Would you do that? The printer is just fine, it is loud and slow to warm up, but it is definitely NOT worth the additional expense that you will incur over ONE years time. Since it is a large investment, you will probably have it more than one year. Please do the research, this is the ONLY Brother machine that has these "extra consumables". Check out other brands and stay away from Brother's residual income. Good luck.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
|