Top critical review
5 of 5 people found this helpful
Quality assurance and customer service lacking.
on February 20, 2015
This morning, opened one cartridge from it's original package, followed the steps on the instructions, and placed it in the printer and immediately received "Toner Low" alert.
Opened a second cartridge that was purchased at the same time and the toner alarm was cleared. I placed the first cartridge back into the printer and the "Toner Low" alert returned. So basically I was sold an almost empty toner cartridge. I would like to return the printer cartridge, but apparently the window for returning the cartridge has passed. Thanks for reading.