Top critical review
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You shouldn't need to be a graphic designer to print a label
on April 20, 2010
I've owned a half-dozen label makers over the years, but never before had the misfortune to purchase a Brother product for this purpose. (I purchased this one ecause I've had good luck with Brother laser printers).
EVERY other label maker, right back to the days of DOS, provided a simple, straightforward method of creating a variety of basic mailing and shipping labels.
Not the software supplied with this printer: you basically have to learn a (poor quality) graphic design package to perform the simplest functions.
Now, I am not unfamiliar with such packages, for example I work daily in Photoshop, but after two hours of screwing around with this ill documented, unintuitive, slow, confusing low resolution editor I've yet to produce a satisfactory label - the software is not merely AS BAD as many other reviewers here maintain. ITS WORSE, in fact I would have to say this is the worst piece of software I've encountered last four or five years. (In fact, now that I think about it, it looks, and feels like one of the early graphical programs created for DOS environments before there were such standardized graphical environments as Windows and the Mac).
And without the ability to design labels in a straightforward manner, it doesn't matter how good the hardware is.
I'd just add that given the frustration with the software reported by other users here, you'd think that Brother would at least have the decency and common sense to provide some kind of template downloads to allow users to get up and running rapidly, but there don't seem to be any at their site, and the included templates are worthless.
Bottom line: unless you consider learning a frustrating, ill designed editor in order to create basic labels a good use of your time, look elsewhere.