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Most Helpful Customer Reviews
56 of 57 people found the following review helpful:
1.0 out of 5 stars
Don't waste your money on these cheap, poor quality teapots,
By Nicola "Nicola" (New York, NY) - See all my reviews
This review is from: Brown Betty 4 Cup Teapot - Look for "Original Staffordshire Brown Betty" Embossed on the base of the Teapot for Quality and Authenticity - Made in England Not China
I purchased 8 of these teapots in 4-, 6-, and 8-cup sizes for home use and as gifts for friends. I assumed that, since they are labeled as 'Made in England', they would reflect the high quality one expects of ceramics made in the British Isles. However, these are the cheapest, flimsiest teapots money can buy. They were largely unavailable for a month or two in 2007 as the manufacturer made more. Apparently, the company was bought out and taken over by a new owner, who then started manufacturing these cheap excuses for a teapot. When these new teapots were released in early 2007, I noticed they were much lighter and flimsier than those made by the previous company owners. So I put each new teapot on a postal scale and weighed the new ones against earlier versions I already owned. Sure enough, the postal scale indicated that all of the new teapots are appreciably lighter as a result of being made with considerably less clay. I wrote a letter of complaint to the manufacturer and have never received a reply. Long story short - I have already had one teapot develop cracks throughout the inside of the pot, meaning the tea seeps into the clay and can develop mould, and I had the handle break off the other pot. I just started my third of these teapots today - the 8-cup version. I heated the pot with hot tap water to warm the pot, after which I filled it with water from the kettle. Then I stood back and listened to all of these popping/cracking sounds as the glaze began to crack throughout. Sadly, this company appears to be the last manufacturer of British made teapots, but the quality is non-existent. They're quite cute, granted, just don't expect it to last for any length of time. I'm on my third teapot now in the span of one year. Please don't blame any of the typically wonderful, helpful suppliers of these teapots. I have found sellers to be very good about standing behind their products - unfortunately, both sellers and buyers are being cheated by these poorly made, cheap quality knock-offs of the original brown betty teapots. Instead, direct all of your complaints to the manufacturer, Cauldon Ceramics. In the meantime, please don't waste your money like I have.
8 of 8 people found the following review helpful:
2.0 out of 5 stars
Not As Good As the Old Ones,
By Teadye (St. Petersburg, FL United States) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Brown Betty 4 Cup Teapot - Look for "Original Staffordshire Brown Betty" Embossed on the base of the Teapot for Quality and Authenticity - Made in England Not China
I have to agree that these pots are not anywhere near as good as they were before (I've kept a 4-cup of this brand for personal use for many years.) They don't pour well as the spout isn't properly formed. You have to hold it over the sink when pouring... forget about having it on your good dining table! Mine finally broke and I am so glad that I can throw it out and get a new one. At this price and this pedigree, you should be getting a good solid everyday pot. When I was last in England I didn't see one "brown betty" and I can see why. This pot has reached the status of tourist junk.
6 of 6 people found the following review helpful:
4.0 out of 5 stars
Brown Betty Teapot,
By
This review is from: Brown Betty 4 Cup Teapot - Look for "Original Staffordshire Brown Betty" Embossed on the base of the Teapot for Quality and Authenticity - Made in England Not China
Excellent product - bought as a gift for my mom. The actual store and shipper (Olde Church Emporium) good to work with. Super quick delivery. The only reason this gets 4 stars instead of 5 is that the lid was broken on first delivery, due to very poor packaging (packed loosely with only paper). Upon trying to go through return/claim at post office (package insured by shipper), nothing but problems after 2 trips to P.O. and 2 phone calls to Olde Church. Fortunately, the shipper just sent me a new lid.
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