Customer Reviews

Brunton Amorphous Solar Panel (15 Watt)

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

I called OpticsPlanet customer service department to report a damage part and to find out about getting the item replaced. The customer service rep that I spoke to was not much help and ended up hanging up on me. After I called back I was informed (from a different customer service rep) that it would take 10 business days for them to process a return and then an additional 10 business days for a replacement to be sent out. I thought this was crazy, I had already paid for the product and it was going to take another 20 business days before I received the replacement order. I don't plan on buying again from this company due to the bad customer service that I have received. I can't rate the product since I wasn't able to use it but I am rating the customer service that I received.

It wont lessen our dependence on oil, but it will run my camping radio on solar alone. Product does just what you would hope and seems to be durable enough for me. I wish I could run more of my equipment with solar.