Buffalo Technology DriveStation Combo 1 TB USB 2.0/FireWire 400 Desktop External Hard Drive HD-CE1.0TIU2 (Black)

by Buffalo Technology

Product Details

• Product Dimensions: 9.6 x 8.9 x 3.5 inches ; 2.6 pounds
• Shipping Weight: 3 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B001M4HEPC
• California residents: Click here for Proposition 65 warning.
• Item model number: HD-CE1.0TIU2
• Average Customer Review: 2.9 out of 5 stars  See all reviews (21 customer reviews)
• Date first available at Amazon.com: August 22, 2003

Product Description

1TB DRIVESTATION COMBO TURBO

Customer Reviews

Most Helpful Customer Reviews

9 of 10 people found the following review helpful:

3.0 out of 5 stars Unlike the previous product lines, this one cannot be easily opened, July 9, 2009

By 

Paul C. Huang "Paul Huang" (Arcadia, CA) - See all my reviews
(REAL NAME)   

This review is from: Buffalo Technology DriveStation Combo 1 TB USB 2.0/FireWire 400 Desktop External Hard Drive HD-CE1.0TIU2 (Black) (Personal Computers)

Those who are brave enough to use a screw driver should not choose this one.

We external-drive users need to be able to remove the drive if USB/FW connections/controllers fail, so we have other options to remove the drive for data retrieval (so your own data is not out there on the loose) and reuse the case. Unlike the predecessors which had aluminum cases, this unit cannot be easily opened. I have not x-rayed it or attempted to open it, but looks like this thing was assembled with plastic clips and is not designed to be reusable.

Other than that, Buffalo has generally made fine products.

Not so fast. I initially tested this drive and it sounded a bit funny. I didn't think twice about it and put it away. It does not spin up now--after sitting there for two months.

I have noticed that many of the current Buffalos use Samsung drives. I have noticed that the Samsung drives have a slightly higher than usual DOA rate.

6 of 6 people found the following review helpful:

1.0 out of 5 stars worst support ever, January 29, 2010

By 

Royce Williams (Northern California) - See all my reviews
(REAL NAME)   

This review is from: Buffalo Technology DriveStation Combo 1 TB USB 2.0/FireWire 400 Desktop External Hard Drive HD-CE1.0TIU2 (Black) (Personal Computers)

Had this drive for a few months before it died... "Cyclic Redundancy Check" error... i.e. drive is dead.

Called for tech support, after 45 minutes on hold got a tech support guy who said "huh, well, I dunno" allot and who didn't have the ability to help me in Windows 7, had to reboot my system into XP to get any help at all...

He determined that the drive was a brick, and we set up a warranty RMA to exchange the drive. That was two weeks ago. I even gave them my credit card to "expedite" the replacement process. When I called after 7 days to find my drive, they apparently had lost my proof of purchase. I faxed it right away, on a Tuesday. Today is Friday and I've just spent another 90 minutes on hold with and being hung up upon, only to be told that they did receive my proof of purchase on Wednesday, but that they had not shipped the replacement drive out yet, it would probably go out on Monday.

All in all, the worst customer service experience I've ever had with a technology product, I will never buy Buffalo again.

5 of 5 people found the following review helpful:

2.0 out of 5 stars Drive Worked Decently - Company Itself Is A Joke, February 21, 2010

By 

Ryan M. Zore "Koryan" (Indianapolis, Indiana) - See all my reviews
(REAL NAME)   

This review is from: Buffalo Technology DriveStation Combo 1 TB USB 2.0/FireWire 400 Desktop External Hard Drive HD-CE1.0TIU2 (Black) (Personal Computers)

I've had this drive for 13 months (almost to the day). Yesterday I plugged it in, the drive started spinning but the green LED did not come on and my computer did not recognize it. I unplugged it and plugged it in with the same result. This drive has never given me any problems nor has it been moved from its spot on my desk. I was hoping that something could be done so I called Buffalo technical support. After waiting almost 30 minutes the technician comes on the line and immediately sounds irritated. She asks for my information then asks me what the problem is. I tell her that I suspect hard drive failure due to me plugging in the drive, hearing it spin but the light doesnt come on and my computer doesnt pick it up. She puts me on hold for another 10 minutes, comes back and proceeds to explain to me that the problem was the power supply. She tells me that the power supply is klicking out enough power to start and spin the hard drive but not activate the read/write heads or the LED. Thats right, she was telling me that basically the hard drive required less power to spin than the LED did to light up. I repeated this for her just so I made sure I had it right. I asked her what to do... She told me that I would need to order a new power supply from them and sent me a .PDF to do so. I tried to explain to her that I dont believe this answer to be sufficient and she became even more agitated and kind of hustled me off the phone. After getting off the phone I cracked the case open and slaved the HD to my main machine. Low and behold my hard drive had the same exact problem. So much for getting more of my money. My response to her email is below.


Christen,

I appreciate your help but I know it is not the power supply. I removed the drive from the enclosure and put it in my computer. It has the same behavior. I do appreciate your help, but it appears Samsung makes crappy drives.

Thanks,
Ryan


I will be sure to post this on every possible review thread I can find. Buffalo, your product worked like a champ and I understand stuff happens... But your technical support is a laughable operation.

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