"A comprehensive, thoroughly researched guide to the crucial and inevitable role conflict plays on a team." -Patrick Lencioni, author of The Five Dysfunctions of a Team
"This book sets out a comprehensive, thoroughly researched guide to the crucial and inevitable role conflict plays in a team." Publicnet.co.uk Tuesday 22 July 2008
From the Inside Flap
Building Conflict Competent Teams
Successful teams know that conflict is not to be avoided but embraced and explored. In fact, conflict often results in new, previously unimagined opportunities, solutions, and results.
Building Conflict Competent Teams provides team members with the skills to engage the inevitable conflicts and develop conflict competence. The authors demonstrate why conflict emerges within teams and how to respond in ways that will leverage conflicts to a team's advantage. Filled with stories, interviews, and examples that provide entertaining and thought-provoking insights about the nature of conflict within teams, this resource contains a wealth of techniques and processes for addressing team conflict that has gone awry. Runde and Flanagan also include useful tips and tools for assessing a team's current state of conflict competence and suggestions for addressing the challenges of today's virtual and geographically dispersed teams.
Building Conflict Competent Teams is a guide for anyone who wants to develop the self-control, self-awareness, and constructive behavior patterns that will enhance their team experience. Keep up with new developments in conflict competence at the authors' Web sitewww.conflictcompetentleader.com.
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