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8 of 10 people found the following review helpful:
5.0 out of 5 stars
A well organized book with a lot to offer! Recommeded.,
By A Customer
This review is from: Building Continual Improvement: A Service Industry Guide (Hardcover)
A comprehensive, high quality, technically detailed guide to the techniques of continual improvement and a way of thinking required for its success. Chapters include exercises. Includes a glossary of symbols. This is a well organized book with a lot to offer! It is for both practitioners and advanced students. Reviewed by Gerry Stern, Co-founder, Stern & Associates.
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Building Continual Improvement: A Service Industry Guide by Donald J. Wheeler (Hardcover - 1998)
Used & New from: $3.73
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