Customer Reviews

Building Organizational Intelligence: A Knowledge Management Primer

5 star:		(2)
4 star:		(1)
3 star:		(0)
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In this book, Dr. Liebowitz provides an overview of contemporary thought about how organizations can acquire and maintain intelligence. The book provides some good ideas on how one might actually go about improving the OI where one works. However, the tools provided in the book (almost 1/2 the content) are not available electronically - most unfortunate, since they represent about half the value of the book.

We have been talking about intelligence of people, employees, (also it may be how intelligent are the computers or other machines.) I, myself, have not heard 'organizational intelligence' as much as the former ones. This is a very good book for business success especially for the managers. It lets you think your company as a human body. You make this human brain work properly. The other point which I found useful is, nearly half of the book consist of surveys, and questionnaires. This gives the theories a path to reality.

Jay Liebowitz, gives us an outstanding framework for developing knowledge management strategy in any industrial sector that manages knowledge workers, like in telecommunication operators where managing the network demands quick responses to downtimes, and such as quick response is only achievable when learning processes are created. That is the invaluable gift from Jay in his book.