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Building Trust: How to Get It! How to Keep It!
 
 
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Building Trust: How to Get It! How to Keep It! [Paperback]

Hyler Bracey (Author)
4.1 out of 5 stars  See all reviews (12 customer reviews)


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Paperback, January 6, 2003 --  

Book Description

January 6, 2003
This is NOT a book about the importance of trust. Building Trust is about HOW TO BUILD TRUST and maintain it. Very little of the materials on trust are practical and helpful. Of the thousands of pieces of writing on the topic of trust, almost none of them say: "Here's a step-by-step method for building trust - inter-personally and organizationally." Building Trust will tell you: Practical steps to improve trust. What you may be doing that's not helpful and why. What you may have believed about trust-building that won't really produce trust in the long haul. Ways to clean up broken or fractured trust.
--This text refers to an alternate Paperback edition.


Editorial Reviews

About the Author

Hyler Bracey is a nationally acclaimed author and public speaker. He is co-founder and retired CEO of the Atlanta Consulting Group, a management-consulting firm that helped organizations accomplish strategic change and develop leadership talent. Co-author of two popular management practice books; MANAGING FROM THE HEART-that encourages business leaders to instill the human touch in management, and WINNING THE RACE FOR VALUE-that defines how businesses must attune themselves to customer needs in the 21st century, Dr. Bracey now turns his attention to the timely and critical issue of how to build and maintain trust.

Product Details

  • Paperback: 104 pages
  • Publisher: HB Artworks, Inc. (January 6, 2003)
  • ISBN-10: 0972521704
  • ISBN-13: 978-0972521703
  • Product Dimensions: 8.7 x 5.9 x 0.5 inches
  • Shipping Weight: 5.6 ounces
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (12 customer reviews)
  • Amazon Best Sellers Rank: #862,906 in Books (See Top 100 in Books)

 

Customer Reviews

12 Reviews
5 star:
 (8)
4 star:
 (1)
3 star:
 (1)
2 star:    (0)
1 star:
 (2)
 
 
 
 
 
Average Customer Review
4.1 out of 5 stars (12 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

17 of 17 people found the following review helpful:
5.0 out of 5 stars The Best Roadmap I Have Seen, June 17, 2003
By A Customer
This review is from: Building Trust: How to Get It! How to Keep It! (Paperback)
Trust is a precious commodity. Like reputation, it is easily broken and never well mended. This book is is the best roadmap I have seen on how to create, enhance and, should it become necessary, regain trust. It is short, lively and spiced with stories from Hyler Bracey's colorful past. My personal favorite is the one about his employees giving him the nickname "Highly Abrasive". I can report that I have actually incorporated some of the strategies into my repertoire with positive results. I recommend this book to anyone who wants to improve the quality of his or her relationships.
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17 of 17 people found the following review helpful:
5.0 out of 5 stars TRUST Building has never been so clear!, February 3, 2003
By 
"johnh40" (Georgia United States) - See all my reviews
This review is from: Building Trust: How to Get It! How to Keep It! (Paperback)
TRUST building has never been made so clear. This book just doesn't talk the talk it walks the walk. Several books identify trust issues but never help you resolve trust issues, this book makes it crystal clear. It is very easy to read and understand what you need to build trust and keep it in your life in all aspects from personal to business. The stories that are told put the final touch on the process by giving real life examples of ways that the formula is used. If anyone wants to learn the best ways to build and keep trust, this is the bible on trust. The only way to sum it up is everyone MUST! read this book. If everyone practiced these principles the world would be a better place to live. I can only imagine what that would be like. Hyler is truely the TRUST EXPERT!!
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12 of 13 people found the following review helpful:
5.0 out of 5 stars Finally, a REAL "How To" book on Trust, January 31, 2003
By A Customer
This review is from: Building Trust: How to Get It! How to Keep It! (Paperback)
I have looked at lots of books on building trust. This is the first practical book that gives concrete steps for building trust. I found it applicable to both my business and personal life. I think it is a "Must Read". Now if we could just get these principals instilled in our government leaders, priests, accountants,CEOs,........and the list goes on and on!
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Inside This Book (learn more)
First Sentence:
This is not a book about the importance of trust. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
fuzzy agreement, strategic openness, healthy theory, consequential feedback, employee paradigm, truth with compassion, flawed theory, organizational trust, unspoken requests, loving intentions, interpersonal trust
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Step One, Describe the Specific Action, Edwards Deming, Spell Out Its Impact, Step Three, The Atlanta Consulting Group
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Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
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