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Building Trust at the Speed of Change: The Power of the Relationship-Based Corporation [Hardcover]

Edward M. Marshall (Author)

3.0 out of 5 stars See all reviews (2 customer reviews) |

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Book Description

Publication Date: September 8, 1999

This volume provides a powerful formula for organizations searching for new, better ways to achieve greater quality and faster speed. The author explains that fast, flexible organizations can only be built by radically revising management, by stripping away the old fear-and-compliance based management style and adopting a new model based on collaboration and trust. This book shows how to create a trust-based organization that responds to changing business needs swiftly and effectively.

#outer_postBodyPS { display: none; } #psGradient { display: none; } #psPlaceHolder { display: none; } #psExpand { display: none; } This volume provides a powerful formula for organizations searching for new, better ways to achieve greater quality and faster speed. The author explains that fast, flexible organizations can only be built by radically revising management, by stripping away the old fear-and-compliance based management style and adopting a new model based on collaboration and trust. This book shows how to create a trust-based organization that responds to changing business needs swiftly and effectively.

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Editorial Reviews

About the Author

Edward M. Marshall, Ph.D., is President and CEO of The Marshall Group, Inc., a national change management and leadership development firm that helps companies implement high-performance, collaborative workplaces. He is the author of the widely praised Transforming the Way We Work, the "Workplace" columnist for the Triangle Business Journal, and a frequent conference speaker. Dr. Marshall lives and works in Chapel Hill, North Carolina.

Product Details

Hardcover: 240 pages
Publisher: AMACOM; 1 edition (September 8, 1999)
Language: English
ISBN-10: 0814404782
ISBN-13: 978-0814404782
Product Dimensions: 9.1 x 6.1 x 0.9 inches
Shipping Weight: 1.1 pounds

Average Customer Review: 3.0 out of 5 stars See all reviews (2 customer reviews)

Amazon Best Sellers Rank: #1,971,071 in Books (See Top 100 in Books)

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Customer Reviews

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Average Customer Review

3.0 out of 5 stars (2 customer reviews)

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Most Helpful Customer Reviews

9 of 10 people found the following review helpful:

1.0 out of 5 stars no valuable content, May 12, 2002

"harinam" - See all my reviews

This review is from: Building Trust at the Speed of Change: The Power of the Relationship-Based Corporation (Hardcover)

I was looking for a book on how to create trust. The title of the book, and the idea that fundamental change only happens in a culture of trust, seemed to be exactly, what I was looking for. The book contains chapter after chapter just a description of a dream world. The plenty of examples are simply narrative stories that are full of fairy tale. The examples to show, what doesn't work are simply fiction by the author. Anybody can make any point and invent a story to proove that point.

I couldn't read the book entirely. Reading a few chapters and picking interesting spots didn't show a single concrete step on creating trust, or concept on how trust is created.

Read the title, that's about the only valuable part of the book and save the money.

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4 of 4 people found the following review helpful:

5.0 out of 5 stars Excellent "Why" Book, November 6, 2002

O. Griego (Carlsbad, CA) - See all my reviews
(REAL NAME)

This review is from: Building Trust at the Speed of Change: The Power of the Relationship-Based Corporation (Hardcover)

If you are looking for a "how" book, look elsewhere. However, if you are looking for a "why" book this is the one. Why is trust important? Why are relationships essential? Why follow the relationship-based approach? The answers lie here. It is a well documented and, I believe, important book to read.

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Inside This Book (learn more)

First Sentence:
Business realities for all companies continue to change at blinding speed. Read the first page

Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
collaborative change process, compelling business need, change cadre, trust imperative, collaborative method, sustainable change, leadership integrity, organizational alignment

Key Phrases - Capitalized Phrases (CAPs): (learn more)
Where We Can Go Figure

New!
Concordance | Text Stats

Citations (learn more)

This book cites 16 books:

The Three Musketeers by Alexandre Dumas on page 162
Beyond Corporate Transformation: A Whole Systems Approach to Creating and Sustaining High Performance by Christopher W. Head in Back Matter
Transforming the Way We Work by Edward M Marshall in Back Matter
The Accelerating Organization: Embracing the Human Face of Change by Peter B. Scott-Morgan in Back Matter
Transforming the Way We Work: The Power of the Collaborative Workplace by Edward M. Marshall in Back Matter

See all 16 books this book cites

4 books cite this book:

Maximize Your Mind; Peak Your Potential by Marlene Caroselli on page 60
Global Leadership: The Next Generation by Marshall Goldsmith on page 173
The End of Office Politics as Usual: A Complete Strategy for Creating a More Productive and Profitable Organization by Lawrence B. MacGregor Serven in Back Matter
Truth, Trust, and the Bottom Line: 7 Steps to Trust-Based Management by Diane Tracy in Back Matter

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