Modern organizations use the web as a platform to foster innovation in product development, marketing campaigns, recruiting, fundraisers, sales, and support. Web strategists call that trend web 2.0. This book is about web 2.0 business websites. It provides a step-by-step procedure to build a web 2.0 business or organization website that generates results in the value chain of a company. You can use it to: 1- Define web 2.0, and its business rules. 2- Choose components, and features for a web 2.0 website. 3- Create navigation, pages, and contents for a web 2.0 website. 4- Implement the backend of a web 2.0 website. 5- Create a web 2.0 User interface. 6- Create, and organize contents in Joomla! 7- Add features to web 2.0 websites. 8- Configure web 2.0 websites to let users add values in Product Development, Marketing, and Sales and Support. 9- Integrate web 2.0 websites with CRM tools. 10- Integrate web 2.0 websites with IM, Videos, and Voice over IP tools.
