Amazon.com: Building Your Company's Good Name: How to Create & Protect the Reputation Your Company Wants & Deserves (9780814403082): Davis Young: Books

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Building Your Company's Good Name: How to Create & Protect the Reputation Your Company Wants & Deserves
 
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Building Your Company's Good Name: How to Create & Protect the Reputation Your Company Wants & Deserves [Hardcover]

Davis Young (Author)


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Book Description

March 28, 1996
Here is the one essential survival kit to navigating the murky, dangerous waters of reputation management. Building Your Company's Good Name gives you the checklists, step-by-step instructions, and real-world examples you need to succeed.

Editorial Reviews

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Assuming that people do business with organizations they trust, the establishment and preservation of a good name is critical to the long-term success of any organization. The author explains the steps for building a good organizational reputation and provides strategies and guidelines for participation in the reputation process. He contends that reputation management is the foundation of the company and that public relations is a mirror revealing the company built on that foundation. Establishing a good reputation starts in the boardroom and is a senior management responsibility; it is hard work, and the planning for and nurturing of a good reputation is a constant task involving all levels of the company. He sees "damage control" as time wasted on repairing a business problem that very likely could have been avoided. The author reviews key issues in effective communication with employees, the media, and other relevant parties to preserve a company's reputation. These issues are critical skills in maintaining a good name as a company strives to produce products or services effectively, behave with a minimum or no damage to society, and operate at a level above what is expected of it in terms of financial performance, quality, corporate responsibility, and citizenship. Mary Whaley

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