Bulldog CRM Total Solution Suite

by Advanced Computer Team, Inc.

Product Features

• SMS - Service Management System
• SFM - Sales Force Management System
• CMS - Call Management System
• OMS- Order Management System

Product Details

• ASIN: B000F96HT4
• Date first available at Amazon.com: March 31, 2006
• Amazon Best Sellers Rank: #45,426 in Software (See Top 100 in Software)

Product Description

SMS - Service Management System - High quality and a robust service management system and customer relations solution for the unique small & mid-sized companies. Manage equipment, service, work orders, dispatching, warranties, warranty parts and control inventory with reduced workflow and improved response time. Total control over your customer service organization using one centralized database. Work more efficiently with fewer people - more profitably. Turn your service department into a profit center. SFM - Sales Force Management System - Your salespeople will work with each other, sales managers, and others better. Built-in workflow and routing, shared contact databases, and improved reporting features for gains in sales productivity due to improved efficiency and better targeting of leads. Say bye to lots of paperwork while having high volume of prospects. When sales reps leave the company, you still have detailed information on all the leads and clients. CMS - Call Management System - Get the most out of your support team. CMS is for call centers & help desks. A web-based solution for tracking your calls centrally. Generate case records and follow-up that can be assigned to a case owner to ensure accountability. Being a hosted service deployment and system maintenance are hassle-free. OMS- Order Management System - Still using spreadsheets? Paper everywhere? Ensure that you are not in the dark about orders and inventories (and maybe customers!). Bring order to any wholesale environment. OMS supports the complete order lifecycle management from multi-channel sales origination and quoting through automated payment processing, order processing, shipping management, drop shipping, and fulfillment. OMS inventory commitment system (on-hold tracking system) assures that items are not oversold, and an on-order system enables you to keep stock levels in tight control. Get control of your order management.