Bullying at work is widespread and its effect can result in low morale, high staff turnover, increased sickness absence, low productivity and ultimately expensive legal costs. This practical toolkit is a comprehensive guide to identifying, understanding and eradicating the problem. It is designed to help set up and manage an efficient anti-bullying policy ensuring commitment throughout the organization. Alongside this are strategies and techniques for managers and professionals to help their staff address how to work with victims and bullies. The tools available range from sophisticated questionnaires to methods which an individual can adapt to deal with a bully themselves. The emphasis is always on providing sensible, problem-solving advice.
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