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15 of 16 people found the following review helpful:
3.0 out of 5 stars
CUSTOMER SERVICE NO SHOW, December 16, 2007
This review is from: Bush Furniture Segments Small Swivel TV Stand, Rosebud Cherry/Bright Silver (Kitchen)
Bought this recently, setup was super easy, looks very good, nice finish. That is the Pro's. The Con's are: 1) No specifications on how much weight the shelves will support, no specifications on the height between shelves, and no help from customer service on any of this, 2) The TV support arm leans with the weight of my plasma, not only forward but also to one side, stable who knows, although once situated I plan on anchoring it to the walls, 3) repeated emails to customer service go unanswered, I mean absolutely no response, not to my questions or to my requests for parts. This is a very good looking unit, fits my decor just right, but the lack of Bush's customer service support has soured me on buying anything more from them.
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4 of 4 people found the following review helpful:
4.0 out of 5 stars
Good but not perfect, September 7, 2008
Just got this Bush Furniture TV stand. Using it with a 50" Panasonic Viera. I definitely recommend 2 people available to assemble. I actually got it put together by myself but it took some real sweat and a few tense moments.
The black color is very good looking but it will definitely be difficult to keep clean (especially with a dog in the house). The only complaints are that the mounting bracket is very hard to level (side to side) and it leans forward with the weight of the TV (probably no more than 10 degrees or so but it is noticeable). This actually works well when seated but could be an annoyance if you are standing around while watching the TV. The manufacturer needs to either but in a little more reinforcement for the metal arm or put in some sort of adjustments to let you level the TV once mounted. Their are slots on the bracket but these don't allow for very fine adjustment.
You should also take care to see how the mounting bracket aligns with your TV. I didn't and only barely had room to fit the power cord into the back of the unit. Dumb mistake but would have been a major hassle to take the TV back off and move the bracket around if the power cord hadn't squeezed into place.
The instructions were quite good and I was QUITE PLEASED to see that the manufacturer actually took the time to put all of the various pieces in individually labeled zip bags. I've had experiences before where I had to guess what type of screw/bolt/oddbit was what. No such problem here.
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3 of 3 people found the following review helpful:
5.0 out of 5 stars
Easy on the eye, January 19, 2008
I bought this unit for my Samsung LNT4661f LCD tv that I purchased after Christmas. The delivery was right on schedule, delivered by UPS. A word of caution- this box is HEAVY. UPS driver left on my front porch and I had to wrestle it into the house. I was somewhat intimidated by all the parts when I opened the box in preparation for assembling the unit and the assembly 'instructions' are graphics only- no written directions. But the pieces were very well labeled and once I got the hang of the graphics, the assembly went well. Be aware that you'll need at least 2 people to help with the assembly of this unit. The parts include various sizes of bolts that are commonly used by tv manufacturers- you'll only need one size so you'll have plenty of bolts left over for your bolt collection in your tool box. I got the unit successfully assembled and the tv hung. It looks great. A nice way to display my new LCD tv. Another point to be aware of- since the shelves are tempered glass, the manufacturer recommends no more than 25# per shelf. Bottom line is that I'm very satisfied with the purchase. I saved about $50 over what the unit would have cost me from a local merchant.
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