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Business, 12th Edition Hardcover – January 1, 2013

ISBN-13: 978-1133595854 ISBN-10: 1133595855 Edition: 12th

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Editorial Reviews

Review

PART I: THE ENVIRONMENT OF BUSINESS. 1. Exploring the World of Business and Economics. 2. Being Ethical and Socially Responsible. 3. Exploring Global Business. PART II: BUSINESS OWNERSHIP AND ENTREPRENEURSHIP. 4. Choosing a Form of Business Ownership. 5. Small Business, Entrepreneurship, and Franchises. PART III: MANAGEMENT AND ORGANIZATION. 6. Understanding the Management Process. 7. Creating a Flexible Organization. 8. Producing Quality Goods and Services. PART IV: HUMAN RESOURCES. 9. Attracting and Retaining the Best Employees. 11. Enhancing Union-Management Relations. PART V: MARKETING. 12. Building Customer Relationships Through Effective Marketing. 13. Creating and Pricing Products that Satisfy Customers. 14. Wholesaling, Retailing, and Physical Distribution. 15. Developing Integrated Marketing Communications. PART VI: INFORMATION FOR BUSINESS STRATEGY AND DECISION MAKING. 16. Social Media and e-Business. 17. Using Management Information Systems and Accounting Information. PART VII: FINANCE AND INVESTMENT. 18. Understanding Money, Banking, and Credit. 19. Mastering Financial Management. 20. Understanding Personal Finances and Investments. --This text refers to an out of print or unavailable edition of this title.

About the Author

William Pride (Ph.D., Louisiana State University) is a professor of marketing in the Mays Business School, Texas A&M University. In addition to this text, he is co-author of a market-leading Principles of Marketing text. Dr. Pride's research interests include advertising, promotion, and distribution channels, and his research articles have appeared in major professional journals, such as the JOURNAL OF MARKETING, the JOURNAL OF MARKETING RESEARCH, the JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, and the JOURNAL OF ADVERTISING. Dr. Pride is a member of the American Marketing Association, Academy of Marketing Science, Society for Marketing Advances, and the Marketing Management Association. He has received the Marketing Fellow Award from the Society of Marketing Advances and the Marketing Innovation Award from the Marketing Management Association. Both of these are lifetime achievement awards.

Robert J. Hughes (PhD, University of North Texas) specializes in business administration and college instruction. He has taught Introduction to Business for more than 35 years both on campus and online for Richland College, one of seven campuses that is part of the Dallas County Community College District. In addition to BUSINESS and FOUNDATIONS OF BUSINESS, published by Cengage Learning, he has authored college textbooks in personal finance and business mathematics; served as a content consultant for two popular national television series, "It's Strictly Business" and "Dollars & Sense: Personal Finance for the 21st Century"; and is the lead author for a business math project utilizing computer-assisted instruction funded by the ALEKS Corporation. He also is active in many academic and professional organizations and has served as a consultant and investment adviser to individuals, businesses, and charitable organizations. Dr. Hughes is the recipient of three different Teaching in Excellence Awards at Richland College. According to Dr. Hughes, after 35 years of teaching Introduction to Business, the course is still exciting: "There's nothing quite like the thrill of seeing students succeed, especially in a course like Introduction to Business, which provides the foundation for not only academic courses, but also life in the real world."

Jack R. Kapoor (EdD, Northern Illinois University) is professor of business and economics in the Business and Technology Division at the College of DuPage, where he has taught Introduction to Business, Marketing, Management, Economics, and Personal Finance since 1969. He previously taught at Illinois Institute of Technology's Stuart School of Management, San Francisco State University's School of World Business, and other colleges. Professor Kapoor was awarded the Business and Services Division's Outstanding Professor Award for 1999-2000. He served as an Assistant National Bank Examiner for the U.S. Treasury Department and as an international trade consultant to Bolting Manufacturing Co., Ltd., Mumbai, India. Dr. Kapoor is known internationally as a coauthor of several textbooks, including FOUNDATIONS OF BUSINESS, 4E (Cengage Learning); has served as a content consultant for the popular national television series "The Business File: An Introduction to Business"; and developed two full-length audio courses in business and personal finance. He has been quoted in many national newspapers and magazines, including USA Today, U.S. News & World Report, the Chicago Sun-Times, Crain's Small Business, the Chicago Tribune, and other publications. Dr. Kapoor has traveled around the world and has studied business practices in capitalist, socialist, and communist countries.
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Product Details

  • Hardcover: 646 pages
  • Publisher: Cengage Learning; 12th edition (January 1, 2013)
  • Language: English
  • ISBN-10: 1133595855
  • ISBN-13: 978-1133595854
  • Product Dimensions: 1.2 x 9 x 11 inches
  • Shipping Weight: 3.8 pounds (View shipping rates and policies)
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (37 customer reviews)
  • Amazon Best Sellers Rank: #34,968 in Books (See Top 100 in Books)

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Customer Reviews

Very good book explains everything in specific details.
jm9277
Thank you so much for making life easier on me....a first time parent of a college student!! :-)
Charisse Roberts
I highly recommend this if you want to start you own business.
Diendere S.

Most Helpful Customer Reviews

1 of 1 people found the following review helpful By Kris L Coleman on December 30, 2014
Format: Hardcover Verified Purchase
I just got this book in the mail. I've scanned through it (and I suggest that everyone do this when you rent a book!), it isn't in the best condition (the covers dirty, which isn't a big deal, there are some tears on the jacket, etc..., I took pictures this time and created a folder on my laptop for it in the event that anyone reading this wants to see them). I really enjoy cengagebrain books, so I can't wait to get started!

Thanks for reading...
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By Jalisa O. on September 8, 2014
Format: Hardcover
Well I bought mines somewhere else. The book is fully detailed and organized. I got it for under 30 by surfing the web (ebook). Save me $$$ I will recommended to others if they are planning going into business or taking the class.
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By Jeanette Gomez on December 13, 2014
Format: Hardcover Verified Purchase
The book was for the most part in good condition, however the cover had been cut in different places and covered by huge white and lime green stickers. They cut off the bar code making it difficult to resale.
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Format: Hardcover Verified Purchase
Had for one of my worst professors in college. If it wasn't for this book he wouldn't have a job. Read chapters, did questions, open book test, easy A. Taught myself through the book!
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2 of 3 people found the following review helpful By Francisco Munguia on August 29, 2013
Format: Loose Leaf Verified Purchase
easy to read. but overal boring and dull. i needed it for my bussiness class. was cheaper than buying in the book store
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Format: Hardcover Verified Purchase
...other than is boring? LOL
Anyway it's a good source of basic information of business and economic concepts with detailed examples.
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By james rwigyema on December 20, 2014
Format: Hardcover Verified Purchase
This College textbo/ok was amazing! i love it, i rented it for the fall2014 semester but i am buying it for my small business start-up!
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By Charisse Roberts on December 20, 2014
Format: Hardcover Verified Purchase
Thank you so much for making life easier on me....a first time parent of a college student!! :-)
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